Supply Chain & Customer Service Manager M/F

Job summary
Permanent contract
Brasilia
Salary: Not specified
A few days at home
Experience: > 10 years
Education: Master's Degree
Skills & expertise
Generated content
Project management
Communication skills
Sap
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Motul
Motul

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Questions and answers about the job

The position

Job description

A pioneer in 100% synthetic lubricants, at the forefront of unconventional techniques and involved at the highest level of motorsports, Motul is one of the world's few specialists in engine and machinery lubrication with a reach in over 150 countries in five continents.

Recognized for our know-how, the quality of our products and the ability to rise to challenges, we have earned us the trust of the most demanding automakers, engine manufacturers and industrialists.

At the heart of this organization are the men and women of Motul Group, who for over 170 years have built the brand we know today. These same employees are building the company of tomorrow, with a thirst for innovation, a deep concern for customer satisfaction and an entrepreneurial spirit as their common denominators.

We are seeking a highly motivated and results-oriented Supply Chain & Customer Service Manager to oversee our operations in Brazil. This is a unique opportunity to lead and optimize our supply chain and customer service functions, ensuring the seamless flow of goods and services to our valued customers.

What you’ll do:

Strategic Supply Chain Leadership: Develop and implement innovative strategies to optimize inventory levels, reduce costs, and expedite delivery times.

Vendor and Supplier Management: Cultivate strong relationships with suppliers to secure a reliable supply of raw materials and finished products.

Global Trade Expertise: Oversee import/export operations, ensuring compliance with customs regulations and minimizing trade barriers.

Production Planning and Quality Assurance: Manage production schedules, allocate resources effectively, and maintain rigorous quality control standards.

Customer Service Excellence: Lead a dedicated team to deliver exceptional customer service, resolving issues promptly and proactively.

Data-Driven Decision Making: Utilize data analytics to identify trends, measure performance, and drive continuous improvement.


Preferred experience

What you’ll bring:

  • Master’s degree in Supply Chain Management, Business Administration, or a related field.
  • 10+ years of experience in supply chain and customer service management roles.
  • Proven track record of success in optimizing supply chains, enhancing customer satisfaction, and reducing costs.
  • Deep understanding of import/export procedures and customs regulations.
  • Proficiency in SAP and other supply chain management software.
  • Excellent communication, interpersonal, and leadership skills.
  • Proven project management abilities.
  • Exceptional project management skills.

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