Company Description

For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction.  Our goal is to help our customers reach their full potential and to excel as their global partner of choice.

Job Description

We are seeking a qualified Technical Training Instructor to support a premium Automotive OEM at the OEM training facility in Orange County, CA. This is an excellent opportunity for an individual with a passion for improving the diagnostic capabilities of professional dealership technicians. 

The primary purpose of this role is the training of dealership technicians in the diagnostic strategies and proper repair of vehicle systems by facilitating service technical training classes at the Regional Training Center.

Day to Day Responsibilities:

• Prepare workshops and vehicles for experiential learning.
• Facilitate training workshops for dealership technicians, with the goal of improving diagnosis and repair competencies.
• Ensure Regional Training Facility, tools, student guides, literature, vehicles, and training center are properly maintained.
• Verify learners’ understanding of the subject matter using competency-based training.
• Identify additional training needs based on learners’ feedback and assessment of skills.
• Maintain attendee training records in learning portal.
• Collaborate regularly with Corporate, Regional, and Dealership team members to accomplish Corporate, Regional, and training department goals,
• Perform light to medium lifting requirements in repair shop operation management.
• Ability to travel and train at additional locations, as required.
• Assist Corporate Training staff in the development of technical training curriculum as required.
• Assist Program Manager with scheduling for effective coverage of curriculum.
• Continually enhance technical instructional facilitation skills, technical knowledge of vehicle systems, and diagnostic technology.
• Comply with health and safety standards and maintain a safe work environment in the Training Center.
• Maintain shop cleanliness and follow published 5S standards.
• Maintain a professional relationship with customers and supplier personnel.
• Maintain and use equipment in the workshop to operational standard.
• Take reasonable pre-cautions to protect company vehicles.

• 6 or more years of work experience in automotive technical repair and diagnostics
• 3 or more years of work experience training OEM dealership technicians
• Knowledge and experience with electric vehicle technology a plus
• Professional Certification (OEM Master Technician or ASE Master technician)
• Ability to read, interpret and explain mechanical drawings and electrical schematics
• Experience preparing classrooms, workshops, and vehicles for learning
• Working knowledge of Microsoft Office (OneDrive, Teams, Outlook, Word, Excel, and PowerPoint) a plus
• Bachelor’s Degree or equivalent Automotive Technology a plus
• Bilingual in Spanish, a plus
• Must have a valid driver’s license
• Excellent time management skills
• Excellent verbal and written communication skills
• Charismatic personality and passion for adult education
• Excellent classroom facilitation skills
• Shop Management skills
• Thrives working independently but also enjoys working as part of a larger team

Additional Information

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXi, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $95k to $110k based on current experience.  

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.