Director of operations

Job summary
Permanent contract
San Francisco
Salary: Not specified
Starting date: January 05, 2025
Fully-remote
Experience: > 7 years
Education: Master's Degree
Skills & expertise
Generated content
Foundation

Neoplants
Neoplants

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Questions and answers about the job

The position

Job description

As the Director of Operations, you’ll own and lead all U.S. operations at Neoplants and help build our foundation for scaling our business to support E-Commerce, Retail and B2B sales channels. This includes but is not limited to setting up and managing our fulfillment, supply chain, procurement and product operations.

This role will require a seasoned operations leader who is able to find the balance between setting high level strategy and managing day to day operations. You will report directly to the Chief Business Officer based out of the US and collaborate closely with our marketing & research team’s based out of Paris. Expect to start most days working with the Paris team by 8 AM MST.

This role requires a high-energy leader who thrives on balancing strategic vision with tactical execution, seamlessly moving from big-picture planning to hands-on problem-solving. Starting as an individual contributor, you’ll have the opportunity to build a team as our operational needs increase. 

Must be able to travel internationally to Asia and Paris to meet with the marketing and research teams and potential supply partners.

Main mission (but not limited to):

  • Lead all US operations across fulfillment, supply chain, procurement and product operations to build the backbone for our multi-million dollar omnichannel business

  • Manage and strengthen strategic relationships with key vendors such as 3PLs, suppliers and manufacturers to ensure smooth operations with minimal disruption to our customers

  • Design and implement a scalable process for managing and making key decisions across our full supply chain and inventory management 

  • Collaborate with sales, marketing and finance teams to minimize costs and ensure a world class customer experience 

  • Implement SKU system for new products that pair with 3PLs and future retail expansion 

  • Oversee, lead and optimize our costs across the entire supply chain which includes; custom design packaging, shipping materials, injected molded hardware and key accessories

  • Negotiate and manage relationships with key vendors and third-party logistics providers, driving cost savings and performance improvements 

  • Build strong operational reporting infrastructure to communicate costs and overall performance to the executive team


Preferred experience

Required:

  • Experience: 7-10 years in operations leadership roles with experience at high growth startups 

  • Communication: Excellent communicator that is able to synthesize complex data into digestible material for the executive team and x-functional stakeholders 

  • Expertise: Strong background in fulfillment, supply chain, logistics, and vendor management, with a track record of building scalable systems.

  • Skills: Analytical and process-oriented thinker with the ability to switch effortlessly between strategic planning and hands-on execution

  • Mindset: Entrepreneurial spirit with a proactive, problem-solving approach and able to thrive and execute through ambiguity

Shared values: Team spirit, Positive impact, Excellence, Humility

Why join us?

🌿 Why join us?

🌿 Contribute to global innovation by collaborating with world-class experts in their field, learn from the founders, and get regular updates on everything happening in the company through monthly company-wide meetings.

🌿Join an innovative startup where you can make an impact and at any position in the company

🌿 Enjoy great benefits such as highly competitive salary with equity program, comprehensive health, dental and vision insurance, 401K with employer match

🌿 Your own Neo PX with Friends & Family discounts

🌿 Macbook Pro

Other information about the role:

For this role, we are looking for someone based in the US working completely remote.

Starting date: The sooner the better :)

Neoplants values diversity within its organization and in its relationships with its stakeholders. Thus, with equal skills, we study all applications without any discrimination.

Sounds like an opportunity for you?Join Neoplants and help us cultivate a greener, healthier future for everyone.We get a lot of applications so don’t shy away but surprise us ;)


Recruitment process

Your recruitment journey

Step 1 - HR intro & culture fit interview

Step 2 - Role-Related Knowledge interview

Step 3 - Case study focusing on General Cognitive Ability

Step 4 - Leadership and Karma interview

Step 5 - Meet the team

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