Solution Engineer North America

Permanent contract
Boston
Salary: Not specified
Fully-remote
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OneStock
OneStock

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Questions and answers about the job

The position

Job description

Working in close collaboration with our Sales, Product and Support teams, the Solution Engineer actively participates in the pre-sales phases of the OneStock solution. As a solution expert, you bring business, technical and project experience to the pre-sales process. You are also a key role in a smooth transition to project detailed design.


As a Solution Engineer working in the pre-sales team at OneStock, we expect you to: 

💼 Demonstrate a strong understanding of Retail, e-Commerce and Order Management solutions, with a deep knowledge of the retail tech environment

🕶 Participate in strategic sales engagement with enterprise customers and partners

😁 Manage RFP process and solution design

🙋 Facilitate meetings/workshops/support sessions to present the functional and technical aspects of the solution to prospects

🚀 Participate in the drafting of architecture diagram, RFP documents presentations and others

🙎 Participate in the customer follow-up once the production is completed, in close collaboration with the project managers, the support and the sales teams, on cross selling or performance optimization phases of the solution

🔄 Conduct demonstrations and onsite presentations

🎯 Create a wining presales process


Preferred experience

You are a passionate person and already have solid experience in retail and/or supply chain

You also have 💼:

  • Experience as a pre-sales engineer in a SaaS environment for at least 5 years, or have demonstrated the equivalent skill set over a range of roles 🎲
  • Knowledge of project management methodology and software integration in Retail, Ecommerce and Order Management Systems, or have experience in multiple other areas of the supply chain 
  • Demonstrate the ability to quickly understand new areas. 
  • Excellent listening, communication and presentation skills to influence all levels of an organisation

Working Conditions:

  • You will be able to work fully remotely in the USA.
  • Regular travel is expected to the US, Canada, France. 
  • Competitive package

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