As part of our development in France and internationally, we’re looking for a Lead UX Writer to partner with design, product, engineering, and marketing to shape great and seamless user experiences across applications, that welcome, help and inspire, our different users.

You’ll play a vital role in defining content strategy, influencing user experience, and evolving OpenClassrooms’ brand, voice, and content standards.
You’ll join the Product Design team which is composed of a wide variety of profiles: Product Designers, a UX Researcher, and 2 other UX Writers!

What will you do?

60% UX writing

You’ll create and edit clear, consistent, concise user-interface content, emails and notifications that facilitate the full end-to-end user experience journey
You’ll present your work to a wide range of teams and stakeholders as an advocate of jargon-free content
You’ll manage content production and editing workflow, including translation platform management, together with the Engineering team
You’ll perform, with the help of the Product Design team, A/B tests and user test to optimize copy

40% Leadership and process management

You’ll grow and develop our team of UX Writers, and work with them to create tools and frameworks to improve our practices iteratively
You’ll contribute to high-level strategic decisions with product and design leaderships, and share expertise through active collaboration
You’ll mentor others to deliver work, and help bring content strategy to life
You’ll communicate internally and externally on the value of UX writing

Academic and technical background:

• You have a minimum of 4 years’ experience in user-focused writing (e.g. web and mobile interfaces, digital agency, documentation…)
• You have a good knowledge of UX and Research methodologies, a strong interest in product design and you value objective work
• You’re an English or French native speaker and can write copy in both these languages

Other skills required:

• You have excellent spelling and grammar skills
• You know how to prioritize your daily work and manage your workload
• You can provide a portfolio of work that shows a range of content you’ve created, such as interaction flows, emails, product tours, educational materials, and style guides
• Your way of working is collaborating with everyone to get things done

Nice to have:

• First experience as a manager would be a plus
• Experience in education would be a plus

After your application you’ll:

Be contacted by a member of the Design team by phone
Discuss your technical skills with the Tech team during a remote meeting
Meet HR and team members from outside of the Tech team (Student Success, Revenue, Marketing, etc.) to learn about our values and our company culture
Meet with our CTO to understand the Tech team’s vision: This is an opportunity for you to understand our upcoming challenges and to ask any remaining questions
You’ll also be asked to provide professional references.

What do we offer?

Navigo Pass paid in full by OpenClassrooms
Health insurance (“Mutuelle” monthly fee entirely paid by OpenClassrooms) and remote medical consultations for free
Meal vouchers (Employer contribution at the max authorized by law)
Access to the gym for free (Gymlib paid by OpenClassrooms)
Unlimited days off and a 1,000€ premium once a year for 15+ days off taken
Possibility to work remotely 2 days per week
A company MacBook
A work environment and a strong culture built on agility, openness, respect and high quality
Feel free to get a gist of who we are: https://openclassrooms.com/courses/how-do-we-work-at-openclassrooms

More about us
👉 OpenClassrooms is a French hyper-growth company eligible for the French Tech Visa program. That means, for foreign candidates, benefiting from the accelerated procedure to apply for a “Talent Passport” residence permit. There is also a simplified “accompanying family” procedure available for spouse and dependent minor children.

More information here:
https://visa.lafrenchtech.com/4/french-tech-visa-for-employees

👉 We value diversity and welcome everyone who wants to join us and make education accessible. We are at an exciting moment and we deeply believe that various backgrounds and experiences will lead to a better product for our students.

👉 Working at OpenClassrooms means joining a dynamic and stimulating team, taking up challenges, meeting awesome people every week, and changing the world, a little bit, every day! 🌎

Welcome to the revolution of education! #BecomeFutureProof