This year marks 10 years since we launched the idea that simplifying our customers' lives is possible by offering an innovative solution that allows them to easily subscribe to, manage, and switch all types of contracts through a unique and intuitive platform.

In that time, we have supported more than 1.5 million customers in France, Spain, and Italy, while investing in new verticals and positioning ourselves as a highly efficient, innovative, and competitive scale-up in a rapidly growing market.

With over 900 employees across 3 locations, we are solidifying our position as a market leader in Europe. We are always on the lookout for talent ready to join a dedicated and motivated team driven by a meaningful project. Working with us means embracing a culture of excellence, innovation, and real impact.

As a Strategic Partnerships Account Manager, you will be responsible of:

• Be the main point of contact with the partner and maintain a long term relationship, ensuring high levels of satisfaction.
• Understand partners needs and objectives to propose appropriate solutions.
• Renew and/or expand existing accounts.
• Participate in regular meetings with clients to review service/product performance.
  
  
• Account growth:
  • Identify opportunities for upselling and cross-selling of additional products or services.
  • Develop strategies to increase profitability of existing accounts (negotiate, pitch, monitor...).
• Internal coordination: 
  • Collaborate with Marketing, Operations, CRM teams... to ensure that partner expectations are met.
  • Ensure all the departments of the company are understood and prioritize customer needs.

Your profile : 

• Business or engineering school background
• 2 years of experience in Account Management (Enterprise preferred) or consulting
• Native Spanish speaker, fluent in English
• Able to move in a fast-growing environment: proactive, autonomous, motivated and organised
• Previous experience in a scale-up and/or in the Real Estate sector is a plus

What we offer :

Thrive in an international and inclusive environment: everyone has a place at papernest. With over 46 different nationalities, it’s not uncommon here to start a sentence in English and finish it en français or en español ¡

💸 Compensation: a plan for Subscription Warrants for Company Creators (BSPCE) in accordance with company regulations, as well as a Pluxee card to manage your tax level through a voluntary compensation system across different services (transportation, dining, and childcare).

🏆 Benefits: as a home insurance provider and a supplier of green electricity and gas, we offer attractive deals to our employees. After all, there’s no reason why things should only be simpler for our customers!

🩺 Health: medical insurance through Alan or Sanitas to manage your healthcare expenses in an ultra-simple, paperless way, with up to 50% coverage by papernest (after 6 months in the company).

🍽️ Meals & partnerships: a healthy breakfast offered every Tuesday, as well as partnerships with various services in Barcelona (restaurants, sports, leisure, and care centers).

📚 Training: the development of our employees is essential. You will have access to ongoing training tailored to your goals, whether it involves technical, language, or managerial skills.

📈 Career Development: numerous opportunities are available for you to grow, whether by deepening your expertise or exploring new paths. We support you in your professional ambitions.

✨ Remote Work: enjoy 2 days of remote work per week to optimize your focus and efficiency.

Hiring process:

• 1st call with Clémence Talent Acquisition Manager
• Interview with Cyrille your future manager
• Business Case
• Interview with Sarah Business Unit Director 

Interested in this challenge? 🙂

Don’t hesitate any longer—we look forward to meeting you! Regardless of your age, gender, background, religion, sexual orientation, or disability, there’s a place for you with us. Our selection processes are designed to be inclusive, and our work environment is adapted to everyone’s needs.

We particularly encourage applications from women. Even if you feel that you don’t meet all the criteria outlined in this job posting, please know that every application is valuable. We strongly believe that diverse and varied backgrounds enrich our team, and we will carefully consider your application. Parity and diversity are essential assets to our success.