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Partner Solution Engineer (ISV)

Permanent contract
Paris
Salary: Not specified
No remote work

Pennylane
Pennylane

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Questions and answers about the job

The position

Job description

Are you looking to have an impact on the daily life of millions of entrepreneurs in France (and tomorrow in Europe)?

Are you looking for a work environment that values trust, proactivity, and autonomy?

Are our Engineering principles aligned with your vision?

Then Pennylane is the right place for you !

Our vision

We aim to become the most beloved financial Operating System of French SMEs (and soon, European ones).

We help entrepreneurs rid themselves of time-consuming tasks related to accounting and finance while providing them with access to key financial information to assist in making the best decisions for their business.

About us

Pennylane is one of the fastest growing Fintechs in France (and soon to be in Europe!)

In 4 years of existence, we’ve managed to :

💻 Make ourselves known as a groundbreaking accounting and financial software for small businesses and their accountants

💰 Raise a total of €150 millions, including from Sequoia, the famous fund from the Silicon Valley who invested early in companies like Google, Facebook, Airbnb, Stripe, Paypal and much more...

👨‍👩‍👧‍👦 Grow from 7 cofounders to 550+ happy Pennylaners : we’re now recognized as one of the greatest places to work in France (and also remotely), with a 4.6/5 rating on Glassdoor.

🌍 Build an international environment with more than 25 nationalities, with a strong remote-friendly culture, where 30% of the employees are already working from all parts of Europe

🤝 Earn the trust of thousands of customers and accounting firms and obtain outstanding ratings

🚀 Already more than 350,000 small and medium-sized enterprises (SMEs) and over 4,500 accounting firms use Pennylane in France!

The role & the team

We are looking for a Partner Solution Engineer to join our Tech Partnerships team. The partnerships team is part of the Sales department and aims to enhance customer and prospect experiences through integrations with other software platforms.

Our objective is to remain the most interconnected software in the market. Currently, we are proud to offer around 300 integrations with various software across multiple industries.

In this context, the Partner Solution Engineer plays a crucial role in helping us expand our connectivity with key software in the market and working hand in hand with our Tech partnerships team members. This position combines technical and relationship skills: the ability to guide partners in understanding and implementing our technical solutions (APIs, features, product roadmap), along with strong communication capabilities to develop lasting partnerships.

Key responsibilities

Analyze the needs of partners and provide effective technical solutions

Ensure that developments meet users expectations

Act as a liaison between partners and internal stakeholders (partnerships, product, …)

Build and maintain solid tech-relationships with partners

Driving and improving the revenue generated from the ISV partners

Monitor projects and ensure progress towards a go-live within a defined timeframe

Gather and share partners qualitative feedback with the product team to improve our product and/or our APIs

Identify key uses cases and best practices and work with our API teams to display valuable documentation and help our team to scale.

Technical requirements

Strong experience in API integration and strong understanding of API standards (REST, OAuth 2.0, OpenAPI)

Experience in programming languages such as Python, Ruby, or JavaScript

Knowledge of software design and architecture

Required skills

Strong communication skills with ability to explain complex technical concepts to non-technical stakeholders

Team player mindset! Your success and the success of the team depend on our capabilities to work collectively on partnerships deals.

Excellent problem-solving and troubleshooting abilities

Experience in client relationship management

Ability to work independently and confidently to develop a way forward with clients in ambiguous circumstances.

Familiarity with project management tools and methodologies

Bonus: appetite for business management projects and accounting/ financial concepts.

Fluent in French and English

Process :

Un entretien avec Orane, Senior Business Recruiter

Un entretien avec le Hiring Manager

Case study avec Hiring manager + Tech Solution Expert

Final round avec Brieuc , VP Partnerships

Team fit

What do we do to make your work life easier

🏢 You'll be able to work remotely from your country of residence, as long as it is in Europe and within a maximum time difference of two hours from the CET time zone

🌴 Wherever you are based, you will get 25 vacations days paid by Pennylane

💵 You’ll have a competitive compensation package

📈 You'll get company shares to enjoy a piece of the success story you're building with us

🏡 You’ll have a budget to turn your home into a more comfortable workspace, as well as a monthly allowance to work from a coworking space whenever you feel like it

⛹️ Through our partner Gymlib, you’ll have access to 8000 fitness spaces in Europe and more than 300 activities related to wellness

🇬🇧 You’ll have access to Busuu to perfect your English or your French

💻 You’ll get the latest Apple equipment

🎉 We are committed to regularly coming together for company events such as Tech Days (which bring remote Pennylaners together every 3 months) or our annual company seminar, fostering significant moments of cohesion for everyone.

If you are based in France, you will have a French contract following French regulation on top of the additional perks : 6 to 12 RTT, 5 weeks PTOs, lunch credits (Swile), Alan Blue healthcare cover and regular events in cities where Pennylaners are mostly presents (Lyon, Bordeaux, Nantes…)

We're working on providing those last advantages to our people based outside of France as well, but it can be quite more complex depending on different countries.

Who are we looking for ?

To thrive at Pennylane, you need :

-To speak English (level is assessed and appreciated according to the department you’re applying to)

-To be energized by an ever-shifting work environment

-To be highly collaborative (within your team or other stakeholders)

-Sufficiently experienced to prioritize business-led actions on your day to day activity

We know that some people are less likely to apply than others, if they don’t feel like they meet the full list of criteria.

If you’re hesitating, we encourage you to apply : who knows, it might be the start of a meaningful and long-lasting collaboration.

We also want to emphasize that we fully embrace diversity, equity and inclusion and that we’re doing our best to create a safe and inclusive environment.

We are committed to providing an equal employment opportunity regardless of gender, sexual orientation, origin, disabilities, or any other traits that make you who you are. If anything, diversity makes us a more fun place to work at.

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