The Customer Account Representative will lead and coordinate customer account activities across various functional disciplines to ensure an exceptional customer experience. Manage performance in line with customer requirements and contract obligations, terms, and conditions. Ensure timely and effective communication with customers, both internally and externally, to meet contract obligations, quality standards, profit targets, and on-time delivery expectations.
Education/Experience
· Bachelor's degree from an accredited institution, or related work experience in manufacturing or distribution with strong customer service and problem-solving skills; or a combination of education and related experience.
· Customer service experience in a manufacturing environment preferred.
• Advance English level
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