Spendesk
Spendesk

Junior Community Manager

Job summary
Permanent contract
London
Salary: Not specified
A few days at home
Experience: > 1 year
Skills & expertise
Generated content
Social media management
Unicorn
Slack
Hubspot
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Spendesk
Spendesk

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Questions and answers about the job

The position

Job description

At Spendesk, we're committed to fostering communities that empower finance professionals. As a Junior Community Manager, you will play a key role in driving the growth and development of our flagship community, CFO Connect, and other similar communities in the future. You will work closely with the Community Lead, Director of Communications, and our broader marketing team to nurture and grow the communities through strategic content creation, event planning, social media management, and more.

Your key responsibilities:

  • Member engagement & communication: moderate, listen and engage regularly with community members, providing them with support and resources they need via email, Slack, events and social media.
  • Event coordination: assist with coordination for our virtual events programs, and physical meetups in Paris, London, and Berlin and other EU cities.
  • Social Media Management: effectively manage and grow the community across various social media platforms (especially LinkedIn), staying abreast of trends and opportunities.
  • Content management: help plan, secure and publish content for the CFO Connect blog, social media, monthly newsletter and one-off email campaigns.
  • Community operations: ensure a premium member experience from the first touchpoint. Continuously improve and iterate on the member experience with tools, automation, and communications.
  • Internal comms & enablement: keep internal stakeholders informed of important community updates, and provide education & enablement resources to help internal teams leverage CFO Connect.

    • Who we are looking for:

  • 1-2 years of marketing, community management or customer success experience in a similar role
  • Project management experience, particularly in the context of events or community initiatives
  • Experience directly managing social media channels
  • A customer-centric mindset, dedicated to exceeding user expectations
  • A data-driven and analytical mindset, always willing to re-evaluate and course-correct when necessary
  • Native-level written and verbal communication skills in English (French is a plus)
  • Comfortable with being a public face with the CFO Connect community and building 1:1 relationships with community members
  • Familiarity with project management and community building tools. Some of the tools we use include Notion, Common Room, Splash, and Hubspot
  • Bonus points if you have an interest or experience in B2B/SaaS/Fintech industries

    • As we are an international team, please submit your application and CV in English.

    About Spendesk 

    Spendesk is the 7-in-1 spending solution built for finance teams to make faster, smarter spending decisions. Founded in 2016, Spendesk is now one of the fastest-growing fintechs in Europe, with over 4,000 customers and an international team of 300+ employees based in Paris, Berlin, London, Hamburg, and remote. We’ve raised over €260M from leading investors, and been named a French tech unicorn. And we’re not stopping there! 

    About our people & culture

    We believe that people do their best work when they’re given the freedom to thrive and grow. That’s why liberation is at the core of everything we do. We empower Spendeskers to take ownership of their work, to navigate ambiguity, and seize every opportunity. Spendeskers come from all over the world (35+ countries and counting!) but we have plenty in common: we're bold, ever-curious, committed to kindness, and tackle every challenge with a positive mindset. 

    About our benefits 

    Our culture is built on trust, empowerment, and growth — with benefits to match!

    -Fully covered Oyster card for traveling to and from our new office (up to £250 monthly depending on location)

    -£45 monthly wellness allowance, accruable, to be used on whatever wellness means to you - through the Ben platform

    - Access to Moka.care for emotional and mental health wellbeing

    - Pension scheme (on salary sacrifice): 5% employee / 5% employer (by Aviva)

    - 28 days of holidays

    - Latest Apple Mac equipment 

    - Company virtual events

    - Visit our other offices: Paris, Berlin & Hamburg

    - Great office snacks to fuel your day

    - A positive team to work with daily!

    - Vitality private health insurance (for you and your family/partner)

    - Bupa private dental care

    Diversity & Inclusion

    At Spendesk, we're committed to fostering an environment where all differences are encouraged, supported and celebrated. We're building our culture for everyone, with everyone. Our goal is to attract and build a diverse, equal and inclusive team, where everyone feels welcome and we truly embrace and encourage people from all backgrounds to apply.

    Want to know more?

    Apply