The role is responsible for processing and approving individual and corporate clients, as well as new B2B relationships. It also includes existing client account amendments.  The role is also co-responsible for client document archiving and filing.

Responsibilities

• Review, control and validate new client applications within the agreed SLA and appropriate operational risk controls
• Process client account opening documentation into the relevant systems
• Deal with amendments to existing clients’ accounts and maintain data records as required
• Co -Responsible for client documentation archiving and filing 
• Co-ordination of daily tasks with the other Operations Team members
• Ensure accurate and diligent use of operations applications to ensure provision of a full and transparent audit trail
• Create, Review and Maintain departmental procedures and documentation in line with internal policy and regulatory changes
• Identify opportunities for process improvement
• Ownership and coordination of complex customer queries as requested

Your Profile: 

• 1-3 years experience in banking or fintech back-office operations,
• Experience opening and maintaining corporate accounts
• Experience opening and maintaining B2B accounts
• Able to work in an English speaking environment. Any other language is an advantage
• Strong Accuracy and attention to detail