Trustpair empowers large global companies to eliminate vendor payment fraud with a market leading account validation automation platform. Trustpair serves over 300 enterprise customers, helping finance teams protect against 100% of fraud attacks.

The company’s global presence includes offices in New York City, Paris, and Milan. Our team is composed of 100+ employees with 15 different nationalities who are dedicated to payment security. Trustpair raised 20 million euros to accelerate international growth, and equip finance leaders with the tools needed to tackle sophisticated fraud tactics such as AI, deepfakes, cyber attacks, and more.

About the role:

Trustpair is searching for an experienced Lead Product Manager to join our talented team. Working with our Evaluations team, you'll set the strategy and roadmap for our product, taking ownership from conception to launch.

Our Product Managers collaborate with several teams at Trustpair, from our Cofounders to Engineering to Revenue. As a Lead PM, you'll manage internal and external stakeholders, ensuring alignment as we continue to build the market-leading solution in vendor fraud prevention. 

What you'll do:

Product Vision & Roadmap Execution

• Build a solid vision to remain relevant in an ever evolving fraud landscape and convey this to company senior leadership
• Develop and maintain a product plan aligned with strategic goals and a focus business value
  • Collect requirements from clients, internal teams and other stakeholders
  • Define feature specifications (user and data flows, sample dataset, prototypes etc)
  • Ensure technical feasibility and optimization with the Engineering & Data teams
• Define what success looks like and drive your execution plan autonomously
• Be a subject matter expert in third party risk management both internally and externally
• Build and nurture a strategic product which meets our clients needs and user pain points

Stakeholder Management & Team Leadership

• Manage a PM, providing guidance, mentorship and support
• Collaborate with Sales, Marketing, Customer Success, and Engineering teams to gather input and align on product goals
• Meet with clients to gather feedback and understand their evolving needs
• Take a high level approach in situations of ambiguity, align stakeholders and ensure resolution
• Provide updates to senior leadership on progress, roadblocks, and key metrics

What's in it for you?

• Internal coaching opportunities and room for career growth
  
• We take a true co-construction approach with our clients (strong relationships)
• Have a real impact on building a vision for the product and defining an ambitious product roadmap
  
• Strong focus on discovery, experimentation and UX to deliver delightful experiences to customers
  
• One team spirit across the product community (PM, Design, Engineering)

Why join Trustpair - list of our perks here !

Must-haves:

• At least 7 years of experience as a product manager in a B2B SaaS (you've worked with a technical product and are familiar with API's etc)
• You've worked in a start-up/scale-up environment before
• Previous experience in managing individual contributors 
• You're an excellent communicator who can build a compelling vision for the team and share internally and externally
• Proficiency in using product management tools (e.g., Jira, Notion, Productboard) for backlog prioritization, roadmap development and data analysis
• Strong ability to empathize with international clients to build a global product that scales across key geographies
• Passion for solving customer problems and delivering exceptional user experiences
• You speak English fluently
• Expertise in risk management and leveraging AI to counter fraud is a plus

Recruitment Process

• First call with Aicha, Talent Acquisition (30 min)
• Experience interview with Driss, VP Product (1h)
• Case study on site with Driss & Nicolas, Product Manager (1h)
• Coffee fit with our team (45 mins) 
• Cofounders Interview with Alexandre, Cofounder & Managing Director (30 mins)

Equal Opportunity Statement
Trustpair's policy is to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category.

Applicants for all positions in Trustpair must be legally authorized to work in the country which they are applying for or be a citizen from Schengen / EU zone. The verification of employment eligibility will be required as a condition of hire.