As a Head of Growth , you will focus on supporting our local sales teams, managing our key accounts, and driving Flexcity’s growth in our emerging markets across Europe—renewables, batteries, E-boilers, and industry. You will work directly with the account, product & country managers in Belgium, The Netherlands, France, Spain, …

You will lead the Growth team, under the CEO, and your role is divided into:

• Growth Strategy & Execution - 40%

  • Develop and implement growth strategies across Flexcity's markets, focusing on filling the pipeline, lead generation, and marketing.

  • Drive the development and implementation of growth KPIs for all assets, with a focus on Heat, Batteries, and Renewables.

  • Ensure that the growth department supports sales performance effectively through training, a standardized framework, and relevant tools.

• Sales Optimization & Coaching - 30%

  • Build a “sales machine” with the support of sales operators, ensuring smooth sales processes and correct CRM entries.

  • Provide ongoing training and coaching to local sales teams across Flexcity's countries.

  • Optimize the account management of our existing customers in multiple countries to ensure a best-in-class customer experience.

• Analytics, Admin & Reporting - 30%

  • Develop a clear system for tracking growth and sales metrics.

  • Produce consistent, actionable reports on growth KPIs and provide insights for country managers and asset leaders.

  • Implement CRM tools to ensure data integrity, transparency, and sales process improvements.

Why Join Flexcity?

Impact               Be part of our key commercial team, with a direct impact in the decarbonisation of our                                           industry

Purpose             Contribute concretely to a greener future

Scale-up            Work in an agile environment, getting structured and more efficient, but still with a large                                          freedom and strategic decision-making available at all levels of the company

Group                Benefit from a close relationship with the Veolia group, a global leader in the ecological and                                   energy transformation

Innovation         Engage with cutting-edge energy technology and markets

Supported         Get backing from dedicated central support teams in R&D, Product and Portfolio, in                                               order to get you the best tools, training and sounding board to work in the best                                                        environment

Community       Engage with a team spread across multiple countries, learning and innovating together                                         Connect with diverse teams across Europe through regular team-building events, both                                           within Flexcity and Veolia

Training             Develop your hard and soft skills with dedicated training made available, as well as a                                             strong learning curve within your position 

Hybrid                Experience international collaboration and flexible work schedules, including 2 work-                                             from-home days

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Key Qualifications

Hard Skills

• Fluent in English and French or Dutch, trilingual being a strong plus

• Technical & Tooling Skills:

  • Strong proficiency in CRM systems and reporting tools (mandatory).

  • Expertise in data analytics for performance tracking and decision-making.

  • Knowledge of marketing campaigns, sales channels, … 

• Energy Market Knowledge: Knowledge of the energy market is a significant advantage.

• Negotiation & customer relation experience: Expert in negotiation & customer relationships.

Soft Skills

• Passionate about the energy transition, and decarbonization of our economy

• Strategic organization: Ability to structure and streamline a team's initiatives, ensuring alignment and balance within the growth department and across countries.

• Data-driven decision maker: Strong analytical mindset to challenge assumptions, derive actionable insights, and foster a culture of continuous improvement.

• A customer mindset: A mindset to listen to customers, understand what is important to them, and construct long-term relationships.