Vestiaire Collective
Vestiaire Collective

QC & Product Description Associate - Crawley

Job summary
Permanent contract
Crawley
Salary: Not specified
No remote work
Skills & expertise
Generated content
Kong
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Vestiaire Collective
Vestiaire Collective

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The position

Job description

Vestiaire Collective is the leading global online marketplace for desirable pre-loved fashion. Our mission is to transform the fashion industry for a more sustainable future by empowering our community to promote the circular fashion movement. Vestiaire was founded in 2009 and is headquartered in Paris with offices in London, Berlin, New York, Singapore, Ho Chi Minh and Hong Kong and warehouses in Tourcoing (France), Crawley (UK), Hong Kong and New York.

We currently have a diverse global team of 700 employees representing more than 50 nationalities. Our values are Activism, Transparency, Dedication and Greatness and Collective. We are proud to be a BCorp.

About the role 🖥️

Vestiaire collective is looking for a QC & Product Description Associate/Copywriter to join the consignment team in Crawley.

The copywriter is responsible for the quality control and description of each product that is deposited through our consignment service. 

The consignment service is dedicated to individuals or professionals who wish to delegate the sale of their items. The business team is responsible for identifying potential consignment customers and managing the initial deposit of all items. When the box is received, we do everything possible to ensure that the customer sells their items quickly.

WORKING DETAILS: 

Location: Crawley 

Hours: 9 am to 5:30 pm (inclusive of a 45 minute break)

Manager: Chloe Bell - Team leader VIP & Logistics

What you will do 👜

  • Quality Control
  • Perform quality control checks on all items and identify the Vestiaire product condition
  • Identify items that do not conform to the quality criteria of the catalog and reject the item in physical and electronic form
  • If necessary perform light cleaning and care on the item to improve the item quality
  • Description
  • Write item descriptions in accordance with the appropriate VC & textile wording including details such as composition, defects, measurements
  • Inform the photo studio of any details that require special attention during the photo shooting
  • Organize the stock of the containers in the areas reserved for this effect and in the respect of the rules of FIFO
  • Control of comments 
  • Review customer feedback
  • Make picking requests on all items that require reshoot or amendments to the listing
  • Write an answer to each request and update the file
  • Make requests for more photos or reshoot of an item when necessary
  • Administrative tasks and polyvalence
  • Manage the cohesion between the different flows and ensure that the products are put online
  • Checking with the business team regarding any anomalies and rejected items
  • Return of items to sellers
  • Supporting other teams and departments to ensure a flow of items through the warehouse

    • Who you are ⭐

  • You have an interest in fashion or relevant experience in retail and resale markets for luxury goods
  • Excellent written and verbal communication skills
  • Ability to work independently and as part of a busy, global team with great team spirit
  • You have a genuine interest in building a long-term career as a copywriter and in QC
  • You are adaptable to changes and polyvalent

    • What we offer 🎁

    A meaningful job with an impact on the way people consume fashion and promote sustainability

    The opportunity to do career-defining work in a fast-growing French-born scale up

    The possibility to work as part of a globally diverse team with more than 50 nationalities 

    Two days to help Project - reinforcing your activist journey and volunteer for an association

    Significant investment in your learning and growth

    Competitive compensation and benefits package

    As full member of our entrepreneurial project, you will be eligible to free shares

    Surveys show that women and members of underrepresented communities only apply for a job if they meet 100% of the required conditions. Does this sound like you? If so, Vestiaire Collective encourages you to reconsider your application. We look forward to receiving your application!

    Vestiaire Collective is an equal opportunities employer  

    Want to know more?

    Apply