Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got big goals.

As a Delivery Operations Manager at Via, you will be the critical link between both technical & commercial teams during the launch of new public transit services. Working as a part of our cross-functional Delivery organization, you will be responsible for the technical configuration, and delivery of TransitTech products across the globe. This role offers the opportunity to collaborate with a diverse range of teams here at Via, while ensuring that we deliver delightful products to our new partners.

What You'll Do:

• Collaborate between Business and Technical teams to translate commercial requirements into robust TransitTech products for our partners.
• Collaborate with Quality Assurance teams to develop detailed and robust test plans to ensure the delivery of products with superb quality. 
• Verify that real-world situations and user expectations are simulated and met during the implementation process.
• Effectively communicate and work collaboratively with Product, R&D, and Expansion teams across the globe, ensuring clarity in requirements, expectations, and updates.
• Validate and test a wide variety of technologies and platforms (iOS, Android, web, cloud, etc).

Who You Are:

• Go-getter with minimum of 0-2 years professional work (or work-study) experience
• Strong verbal and written communication skills, with the ability to articulate technical concepts to diverse audiences 
• Fast learner who loves getting feedback and iterating appropriately.
• Collaborative with a diverse array of teams, but you have the ability to work independently when needed.
• Ability to manage multiple priorities in a fast-paced environment while maintaining a focus on quality and timeliness
• Passionate about technology and eager to learn - especially when it comes to new tools. 
• Obsessed with the end user experience, and accessibility.

Compensation and Benefits:

• Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
• Salary Range: $65,000 - $75,000 per year.
• We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.

We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive. 

Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more. 

If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn’t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities. 

Ready to join the ride?

Via is an equal opportunity employer.

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