Who we are…

YOOBIC is an AI-powered frontline employee experience platform. Our mobile app gives business leaders and frontline teams the performance tools they need to communicate, learn, and work—all in one place. With streamlined communications, mobile learning, and digitized task management, YOOBIC drives operational excellence while drastically improving the frontline employee working experience. 350+ companies around the world including MattressFirm, Michaels, GameStop, Lacoste, Lidl, Boots, Peloton, Pret, Puma, and Vans trust YOOBIC to improve operational consistency and agility, get real-time visibility into multi-location business execution, and improve customer experience. To learn more about YOOBIC, visit www.yoobic.com or follow us on LinkedIn.

What we need…

YOOBIC is welcoming applications from individuals who may be interested in joining our Customer Implementation team in either our Paris office as an apprentice (1 or 2 years) or our London office as a 12 month fixed term contract internship. 

As a team, our goal is to ensure YOOBIC clients are set up correctly for success and get the most of the YOOBIC platform when they launch.

We are looking for someone who is highly collaborative, loves innovation, and who has the ability to effectively understand business challenges and needs across different industries (from the fashion industry to groceries to pharmaceutical)

You will join a dynamic and fast-growing team which generates a significant contribution to YOOBIC’s overarching goals.

This is an incredible opportunity to interact with many departments, from the commercial team to product and the whole customer team, collaborating with them to make sure the deployment of the platform is successful.

What you’ll do

• Work as project consultant on simultaneous implementation projects as part of YOOBIC Customer Implementation team

• Understand clients’ needs and advise on Solutions in a consultative approach

• Deliver on time and within budget high-quality YOOBIC solutions and services

• Participate actively to solution-building and change management workshops with clients’ project team

• Lead parts or totality of client meetings (functional specifications, demonstrations, trainings on the solution)

• Take a proactive approach to client issue resolution

• Work closely with Product team to participate in the evolution of the app based on market requirements

We’d love to hear from you if you have…

• Expert knowledge of the Microsoft Office suite (especially Excel, Power Point, Word)

• Strong analytical skills

• Proactive and eager to solve problems

• Fast learner, able to understand new concepts quickly and explain them with ease

• You have excellent written and verbal communication skills

• Ability to adapt and to work within an international environment

• Strong organisation skills and attention to details

• Intellectually curious, interest in start-ups and new technologies

• Ideally, you have a technical and/or analytical education (ex: Computer Science, Engineering, Sciences, Finances, Economics, Logistics, Supply Chain, etc.)

• Fluent in English (additional languages are always welcome, especially French, Italian and Spanish)

What we offer...

If applying for the London internship: 

• 33 days annual leave (including bank holidays)
• Scottish Widow Pension scheme
• Vitality medical coverage - Including primary care, hospital care and additional mental health coverage
• Simplyhealth cash plan (includes dental and vision coverage)
• Healthy Mind EAP
• Short Term and Long Term disability coverage
• Life Assurance
• Critical Illness coverage
• Enhanced parental leave
• Team events including weekly breakfast, gourmet lunches and lots of social events
• Weekly free online HIIT sessions + gym discounts
• Regular training and coaching to make you even better in your role

If applying for the Paris apprenticeship:  

• 25 days holidays (plus RTT – subject to eligibility)
• Mutuelle coverage for you and your family (optional)
• Team events including weekly lunches and lots of social events
• Free online HIIT sessions
• Regular training and coaching to make you even better in your role

 We are an equal opportunity employer that values diversity and inclusion. We are committed to equal employment opportunities and we want to ensure that our recruitment process is accessible to everyone. If you have a disability or additional need that requires reasonable accommodations during the process please do not hesitate to let us know. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.