Trust & Safety Integrity Team leader

Permanent contract
Paris
Salary: Not specified
A few days at home
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Yubo
Yubo

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Questions and answers about the job

The position

Job description

Who we are 

Yubo is the Social Discovery app to make new friends and hang out online. By eliminating likes and follows, we empower our users to create genuine connections and show up as their true selves. 

We've pioneered a new way for Gen Z to socialize online, and with millions of active users, our goal is to redefine how we connect today and tomorrow. 

Our team is international, multicultural and deeply committed to its mission. As the leading platform to socialize online, we have a special responsibility to build a safe digital space for our community. Safety is embedded in our DNA, and our proactive approach focuses on user protection, support, and education. We also work closely with the broader technology industry to share our knowledge and NGOs create industry-leading child protection standards. 

Join us in this exciting journey and help us shape the future of social interactions! 

About this role 

The primary mission of the T&S Integrity Team Lead is to safeguard Yubo by addressing potential non-legitimate accounts while supporting the platform's overall safety and integrity objectives.

Our T&S specialists are organized by expertise (abusive and high risk response teams, integrity team and support team). We are looking for a trust and safety team lead to help us develop our integrity pole (our largest team) following an internal mobility plan in our department.

Your responsibilities

As a member of the T&S Team, you will: 

- Handle operational risk assessment processes 

- Handle the application of safety procedures and guidelines 

- Act as a key point of contact for safety escalations Collaborate with QA and operations to maintain high moderation accuracy level

- Collaborate with product team to optimise team processes and moderation performances 

- Collaborate with legal department on law enforcement procedures and escalations 

- Collaborate with training team to ensure that specialists are up to date with procedures updates and safety knowledge

- Contribute to roadmap projects and objectives delivery 

As a Team Leader you will:

- Own and monitor team and individual performances 

- Act as a strong leader for team management and day to day tasks

- Organise and supervise team meetings 

- Mentor team members on development paths 

- Participate/contribute to team recruitment processes 

- Help with workforce management and resources allocation

Who you are

- You have at least 4 years of experience in Trust & Safety, 2 as a manager. 

- You have a strong moderation background in large companies (Pinterest, Insta, Snap…).

- You have experience on processes optimisation and cross collaboration

The recruitment process

- Phone screen with a TAM

- First interview with Head of Safety

- Technical test and debrief with the Safety team

- Culture Fit interviews

What we offer

- A highly competitive salary range as well as equity in the company

- A highly flexible remote work policy, generally between 2-4 days at the office per month, with monthly team events.

Our approach to privacy

  • As part of your job, you will be working on tools that process personal data relating to Yubo users.
  • As a social media platform, we require our employees to have a strong awareness and understanding of privacy issues, and in particular of children's online safety, privacy and well-being.
  • Every employee at Yubo is expected to participate in compliance with data protection regulations as well as the continuous improvement of our Privacy & Safety By Design measures.
  • Join Yubo and help shape the future of Social Discovery while enjoying a culture that values flexibility, well-being, and impact.

    This is how our team drives our mission forward: 

    Small team, Big Impact: we turn every challenge into an opportunity through a strong sense of inventiveness, camaraderie, and support 

    Ownership and Velocity: we tackle challenges head-on, move quickly, take ownership and think long-term

    Trust and Flexibility: We offer a hybrid work model that balances flexibility with collaboration: 

    - Paris and Île-de-France: 1 day minimum per week at the office

    - In Europe: 2 days per month at the office

    Safety-Driven Mission: we contribute to making social media safer and we are passionate about it 

    Enjoy Top-notch Benefits 

    Culture is central at Yubo, hence the numerous benefits:

    Cool Workplace: enjoy our amazing Parisian office and our many hybrid work options 

    Team Activities: participate in get-togethers, events, and team-building activities

    Family-Friendly: we support parents with childcare options and family-friendly policies

    Wellness Programs: benefit from comprehensive health insurance, wellness programs, sports classes, and mental well-being initiatives

    Want to know more?

    Apply