As our People Operations Specialist for Belgium and the Netherlands, you ensure the smooth execution of administrative People Operations processes. You focus on accuracy, compliance, and efficiency, supporting our employees and enhancing the overall People Experience.

Your team:

You are part of our People & Culture team and collaborate closely with a dedicated People Partner for our your Northern Europe region. You will work in sync with another People and People Partner duo supporting our Southern Europe region. Together, we aim to deliver a seamless People Experience to our teams.

What you will do:

• Manage administrative People Operations processes for the Netherlands (65 employees), Belgium (25), and employees hired in Germany via our EOR, Deel (3).

• Oversee payroll for Belgium and the Netherlands, collaborating with external providers to ensure error-free processing.

• Draft and manage employee contracts, addendums, and documentation for onboarding, off-boarding, and employment changes.

• Maintain and update HR systems (e.g., Lattice HRIS), focusing on data integrity and compliance.

• Serve as the first point of contact for employee inquiries related to People policies, benefits, and payroll, providing prompt and clear responses.

• Ensure compliance with local employment laws and regulations, implementing best practices in People Operations.

• Collaborate with the People Business Partner to support workforce planning, employee relations, and process improvements.

• Prepare reports and analytics to track key People metrics and support data-driven decision-making.

• Support the implementation of new People initiatives and process enhancements to continuously improve the employee experience.

Requirements:

• 1/2 years of experience in People Operations or HR, in the Netherlands, preferably in a tech or scale-up environment

• Knowledge of Dutch payroll and labour laws. Experience with Belgian payroll and labour laws appreciated.

• Proficiency in HR systems (e.g., HRIS) with a focus on data integrity and compliance.

• A proactive approach to problem-solving, with attention to detail and a commitment to accuracy.

• Strong organisational skills and the ability to handle sensitive information with discretion and professionalism.

• Excellent communication skills in Dutch (conversational - fluent) and English (C1 level minimum) both written and spoken.

• Collaborative mindset and ability to work effectively with a People Partner.

What we offer

• A bright office in Amsterdam's Jordaan district, with a sun-drenched roof terrace and our own bar & restaurant

• Daily restaurant-worthy lunches from our in house chef Roel Paping

• 30 vacation days and 3 months working abroad

• Pension Plan

• A hybrid work environment

• All the tools you need to be a high performer

• Monthly well-being budget

• A Swapfiets to bike around Amsterdam or commuting allowance

About Zenchef

At Zenchef, we empower over 23,000 European restaurants. Our platform streamlines reservations, optimizes tables, and fosters lasting connections. With a suite of features that enhance the entire dining journey, we redefine experiences, turning first-time diners into loyal regulars. Our mission is to create memorable dining moments, and our vision is a restaurant industry where technology brings people to the table.

Our Values

At Zenchef, our core values—Craft, Thrive, and Heart—shape our journey. We are dedicated craftspeople, seamlessly blending ownership and hospitality, prioritizing quality, and continually evolving. Leadership, growth, and a long-term vision collectively steer our decisions, fostering an environment where everyone can flourish. Rooted in trust and compassion, we not only celebrate unity but also cherish the moments we share together.

We are an equal opportunity company and we are committed to building a diverse team that feels welcome in our workplace. We do not discriminate on the basis of race, colour, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself. We strongly believe diversity makes for a more successful company.