DNA Script

DNA Script is a leading company in the production of nucleic acids for genomic, synthetic biology and biopharmaceutical applications.

Our clean, efficient Enzymatic DNA Synthesis (EDS) technology, implemented on a benchtop instrument (the SYNTAX), accelerates innovation in life science and biotechnology through the decentralization of rapid, on demand and high quality DNA synthesis.

Our approach builds upon nature's billions of years of evolution in enzymatically synthesizing DNA, setting new standards for assembling nucleic acids to accelerate scientific discovery and DNA/RNA production in disciplines with profound impacts upon humanity.

DNA Script has a broad stable of high quality investors and is capitalized to continue its progress to full commercialization of the technology and products. We are building an organization across our two sites, in Paris and San Francisco, with the talent, skills and attitude to achieve our mission: to unlock the power of “DNA-write”.

This is an opportunity for a dynamic individual to join an international and highly skilled team, and to make significant contributions to commercializing a technology with far-reaching potential across the biological sciences and beyond.

The Role

To support our continue growth in France and the United States, DNA Script is recruiting a Support Technician, IT to provide to support at our France locations. The person selected will be responsible for providing first-line support and to liaison between users and our team in France (or sub-contractors where needed). In addition to this you will work with subcontractors to maintain and develop our IT infrastructure.

Main Responsibilities

• Function as single point of contact for IT matters

• Ensure support is handled in a timely manner in accordance with SLAs

• Handle asset and inventory management for IT and telecom equipment

• Ensure all AV and IT equipment is working correctly at all sites

• Support in the on and off boarding of employees and other corporate matters

• Develop, monitor and provide training of IT policies

Experience:

• At least 2 years of experience in IT support

• Knowledge of network management

• Prove experience working with limited supervision

• Microsoft or other certifications a plus

Desired technical skills

• Windows 10/11 administration

• The Microsoft Desktop product suite (Office, Outlook, PowerBI, Teams, etc)

• Microsoft Cloud products: SharePoint, Office 365

• Microsoft (Azure) ActiveDirectory

• Experience in cyber security best practices

• Experience in deploying and troubleshooting networks and network equipment

• Experience with Azure and/or AWS is a plus

• Some experience of Linux is a plus

You have strong interpersonal skills and a rigorous attention to detail. You have clear communication skills, and a real ability to interact effectively with your users. Versatile and technically adept at everything, you are attracted to working in a fast-paced environment that is constantly evolving.