Job Summary: We are seeking a Junior Digital Platform Analyst to join our Travel Marketing & Digital team. In this role, you will help build key analytical metrics for our digital platform supporting a large audience. You will work closely with the marketing team, internal stakeholders, and the development team to make sure our analytics tools can provide key metrics & data for future decisions.

Key Responsibilities:

• Create tags and metrics to track relevant KPIs necessary for the improvement of the digital platform

• Work closely with stakeholders to understand their goals and requirements.

• Conduct user research and gather feedback to help shape the user experience.

• Create visual dashboards and reports to share with different levels of decision-makers

• Identify potential areas of improvement based on user behavior and engagement

• Assist with project coordination, including task assignments, progress tracking, and issue

resolution.

• Collaborate with the development team to ensure the platform is built to specification.

• Attend agile ceremonies and support the facilitation of sprint planning, daily stand-ups, sprint

reviews, and retrospectives.

• Help monitor project progress, identify risks and issues, and implement mitigation strategies.

• Contribute to ensuring timely delivery of the digital platform within budget and scope.

Requirements:

• Bachelor’s degree/master’s in digital marketing or similar fields

• Understanding of online user behavior & engagement

• Familiarity with project management methodologies and tools.

• Good communication, collaboration, and problem-solving skills.

• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

• Fluent English language speaker.

• Previous experience in analytics tools is a must

• Project coordination is a plus.

If you are a motivated and enthusiastic individual with a passion for analytics and project coordination, we encourage you to apply. This is a great opportunity to learn from experienced professionals in a supportive environment and gain valuable skills in the insurance and assistance industry.

HR + Manager