Responsibilities: •Responsible for all sales activities in store within Hermès standards of image and services worldwide •Including identifying customers’ needs, developing client relationships, sales, and delivering post-sales services •Achieving sales target and maintain high level of customer service, product knowledge and operational procedures •Build and maintain long-term relationship with customers by providing excellent customer experience •Proactively receive and recruit walk-in customer, maintain KPI customers •Assist with inventory and special projects as needed •Be part of a collaborative and inclusive team •Other duties as assigned
Requirements:  •Minimum 3 years relevant retail management or operations experience in luxury brands or in similar capacity •Strong motivation in becoming a Hermès Ambassador and providing excellent customer service •Strong commitment towards teamwork •Energetic, passionate and positive working attitude •Excellent in presentation, interpersonal and communication skills •Good command of Mandarin, English is a plus