Service Desk Operator
- Temporary
- Prague
- A few days at home
Neziskové organizace, SaaS / Cloud Services
Praha
To deliver shared IT services that are needed, secure, quality-controlled and cost-effective across MSF.
To empower MSF’s IT organization to deliver more for our social mission.
Médecins Sans Frontières (MSF) translates to Doctors without Borders. MSF’s global mission is to provide medical and humanitarian assistance to people affected by conflict, epidemics, disasters, or exclusion from healthcare.
MSF established its Shared IT Services centre (SITS) in Prague in 2019. The aim of SITS is to streamline the delivery of IT services in MSF through increasing efficiency, reducing duplicated efforts, and improving the quality of shared technology support services.
Today in SITS nearly 60 professionals from 30 nationalities support the delivery of SITS services to all MSF sections and entities, from cloud infrastructure and application management to cybersecurity, licensing and data pipeline development.
MSF Shared IT Services is primarily open to IT professionals who want to use their skills in a non-profit organization. To those who are passionate about helping others and who enjoy working in an international and multicultural environment towards a common social mission.
An important requirement is excellent command of English, patience and the ability to get along with people from different cultural and national backgrounds. Commitment to meeting the needs of our MSF colleagues, responsibility, and passion for the cause are what we value most at SITS!