IT Manager - Cloud Services

Job summary
Permanent contract
Prague
Salary: Not specified
A few days at home
Skills & expertise
Generated content
Teamwork
Employee relations
Agile methodologies
Leadership
Positive attitude
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Aeven Czech Republic
Aeven Czech Republic

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Questions and answers about the job

The position

Job description

We are currently looking for a highly skilled Manager to lead and drive the expansion of our Cloud Services team. As a crucial part of our Cloud Managed Services division, you will significantly oversee the cloud build and operation team. This includes managing the Infrastructure as a Code team, focusing on areas such as security, performance, scalability, and automation.

If you are an experienced leader with a deep understanding of the IT infrastructure outsourcing industry and are eager to take on new challenges in a rapidly evolving and competitive field, we welcome you to join our team without hesitation. We are excited to have individuals like you who are ready to make a positive impact and contribute to our continued success.

Your responsibilities:

  • Lead and manage the Cloud services team

  • Develop and maintain strategies for Cloud Infrastructure and Services, ensuring effective performance and cost management

  • Drive adoption and communicate risks/opportunities of leveraging Cloud Infrastructure, Participate in sales campaigns, providing technical architecture expertise for IaaS, MS, and SaaS, including Security, performance, and scalability

  • Drive orchestration in the cloud using Infrastructure-as-code while providing self-service capabilities to the Cloud Ops team

  • Collaborate with program managers and cross-functional teams to plan and execute new initiatives

  • Design and build a Cloud Automation framework to accommodate subsequent automatable solutions. Drive improvements, optimization, and implementation changes

  • Review commonly occurring issues, identify the pattern, and design the solution aligned with the framework, develop the solution to automate recurring issues

  • Establish strong relationships with internal and external stakeholders globally, Foster effective collaboration with other AeVen delivery centres, such as Denmark and the Philippines

  • Supervise and guide direct reports, addressing their development, performance, technology, and current or future operational needs

  • Manage team workload by setting clear goals and deadlines, allocating resources effectively, and overseeing project management

  • Support change, encourage employees to innovate, evaluate suggestions, and remove obstacles to implementation. Assure employee equity and encourage employee growth and opportunity

  • Actively listen to team members’ feedback and promptly resolve any issues or conflicts

  • Work together with HRBP to ensure compliance with necessary HR processes, including performance management, compensation and benefits management, retention, and annual organizational review

  • Provide regular reports on essential metrics

Your Team

Your team will comprise Cloud Engineers, Cloud Consultants and cloud project managers, organized into two sub-teams:  Cloud Services and Cloud transformations.

The team consists of 8 members, and we anticipate further growth throughout 2023, hiring is in progress and expected to by 18 members in the team by Q3 2023. As a global team, our Cloud engineers, Consultants and architects collaborate closely with colleagues from Denmark and the Philippines. Daily collaboration occurs through online channels, and you will be expected to actively participate in this collaborative environment.

Employee benefits

  • 6 weeks of vacations/year

  • 5 sick days/year

  • Flexible working hours

  • Possibility to work from home

  • Flexible cafeteria account for leisure (18,000 CZK/year), allowing you to use points for Multisport, Public Transport Tickets, or contribute to your pension savings

  • Meal vouchers in the amount of 200 CZK per workday (Aeven covers 55%)

  • Free breakfasts on Mondays and monthly get-togethers

  • Free fruits and vegetables every day

  • Wide selection of tea and coffee for free

  • Height-adjustable tables

  • Relax zones with Xbox

  • Czech language lessons

  • Annual flu vaccination for free

  • Referral bonus (20,000 - 60,000 CZK)


Preferred experience

  • Solid technical background in Cloud services (Azure/AWS) responsible for engineering activities for automation within the Cloud Centre of Excellence

  • Demonstrated ability to effectively lead a diverse team of junior and senior members

  • Possess excellent leadership skills

  • Strong technical understanding of IT infrastructure, including familiarity with business metrics, best practices, and benchmarks

  • Solid understanding of ITSM processes and Agile methodologies

  • Experience in IT Operations and IT Outsourcing environment

  • In-depth knowledge of performance metrics and their measurement

  • Ability to thrive in an international work environment

  • Proactive approach to ensuring smooth and efficient collaboration

  • Positive attitude, open-mindedness, and receptiveness to new ideas


Recruitment process

At Aeven, we value every job applicant and prioritize your candidate experience. Here is an overview of our standard recruitment process: After application, please expect feedback within 5 working days.

Two interview rounds:

  • First round: Interview with hiring manager and potentially a colleague. Feedback within 2 weeks.

  • Potential second round: Interview with hiring manager, global lead (optional), and local HR. Feedback within 5 working days.

Successful candidates will receive feedback and job offer directly from the hiring manager.

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