Algolia is a fast-growing company that helps our users deliver an intuitive search-as-you-type experience on their websites and mobile apps. We provide a search API used by tens of thousands of customers in more than 100 countries. Today, Algolia powers 1.5 Trillion searches a year – that’s 4 times more than Bing, Yahoo, DuckDuckGo, Baidu and Yandex combined.
The Customer Marketing Apprentice role is a 2-year apprentice contract, based in Paris, supporting the Customer Advocacy and Customer Expansion programs that fall under the Customer Marketing function at Algolia. The right person for this role has the ability to build on the foundational work of an existing Customer Marketing program through skillful application of best practices and adherence to strategy.
Native speaker or a minimum of B2 level mastery of French and English, in accordance with Common European Framework of Reference for Languages (CEFR) standards, is required in the role.
As Customer Marketing Apprentice, you will work cross-functionally with Sales, Legal, Customer Success, Product Marketing, Content Marketing, Field and Partner Marketing, Marketing Operations, and Comms to nurture customer relationships, with the goal of driving expansion pipeline, promoting customer retention, and driving adoption and usage rates of key products and capabilities.
You will assist the Customer Marketing Managers with the Customer Advocacy Program engagement, customer story workflow, Customer Hub site updates, newsletter production schedule, review site maintenance, and publicity right governance. The Customer Marketing Apprentice reports directly to the Senior Director of Demand Generation within the Revenue Marketing organization.
Additional duties may include, but are not limited to: