Allphins Account Manager

Permanent contract
London
Salary: Not specified
A few days at home
Experience: > 4 years

Allphins
Allphins

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Questions and answers about the job

The position

Job description

The Opportunity - why you should apply

  • Do you like the idea of shaping the Account Management function by becoming an integral early team member?

  • Do you get excited about securing upsells across a secure client base? 

  • Do you want to work closely with the founding team to develop areas of opportunity?

  • Do you want to work in an environment that isn’t chasing the next funding round and building a profitable and efficient revenue function?

Allphins empowers its customers to make better and faster underwriting decisions, involving all stakeholders in a modern data-rich digital platform, through the provision of data analytics and a technology platform for specialty (re)insurance professionals.

We’ve had some big achievements. We work with some of the largest (re)insurers in the world and have launched two market-leading products within the space. Join Allphins and working closely with the founding team to continue developing this market leading solution. 

Once here you will:

  • Become the first Account Manager in the commercial team, working closely with the founders to expand the business

  • Act as the main point of contact for a portfolio of clients, building strong, long-lasting relationships that foster trust and client satisfaction.

  • Proactively identify and execute upsell opportunities within the existing client base

  • Work closely with the Customer Success team to understand client needs, usage patterns, and satisfaction levels, ensuring a smooth transition from onboarding to growth stages.

  • Develop strategic account growth plans, aligning clients’ evolving needs with Allphins’ offerings, and prepare quarterly business reviews with key accounts to reinforce value and assess upsell opportunities

  • Consistently build champions and develop relationships with stakeholders within your accounts, whilst leveraging the founders to create exec stakeholder relationships and expand revenue

  • Track client interactions, upsell opportunities, and account progress, maintaining detailed records to forecast growth potential accurately.

  • Gather client insights and feedback, working closely with Product teams to refine our offerings based on real-world use cases and market demands.

  • Understand deeply the challenges your prospective clients face related to aggregating and processing risk, and learn to position the Allphins solution appropriately across multiple lines of business

What you bring:

  • 4+ years in account management, preferably in the B2B SaaS, FinTech or InsureTech space.

  • Motivation for rapid development and an eagerness to work closely with the founders of a scaling business

  • Adaptability to succeed in a fast paced, high growth environment where the answer is not always clear 

  • Proven track record in managing upsells and strong ability to identify revenue growth opportunities within an existing client base, closing high 5 figure and 6 figure deals in your last roles

  • A disciplined, methodical and process driven sales approach – you’ll be skilled in managing time and resources; leveraging internal stakeholders to support your ability when closing deals

  • Exceptional interpersonal and communication skills with the ability to build rapport with senior-level executives and key stakeholders.

  • Strong analytical skills to assess client needs, identify upsell triggers, and develop account growth strategies.

  • Comfortable using CRM tools and experience in data-driven or analytics platforms is a plus.

  • Highly motivated, with the ability to work autonomously and as part of a collaborative, cross-functional team.


Preferred experience

Desirable Skills

  • Familiarity with the insurance or risk management industry is highly desirable; experience in specialty insurance is a plus

  • Knowledge of the insurance and/or re-insurance space

  • Don’t tick all of the boxes, but think you’d still be a good fit? Apply anyway and show us what you can do!

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