Order to Cash: Operations Expert

Permanent contract
Paris
Salary: Not specified
A few days at home
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AXA
AXA

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Questions and answers about the job

The position

Job description

1.      Responsibilities:

 

a)       Billing Process Management and Communication:

  • Manage the end-to-end billing process for 15 international entities, ensuring timely and accurate invoicing to customers across different markets.
  • Effectively communicate with cross-functional teams and clients to resolve billing discrepancies and customer inquiries.
  • Develop clear communication plans and visual presentations to explain process changes and updates to internal and external stakeholders.

b)      Global Order-to-Cash (O2C) Oversight:

  • Oversee the global order-to-cash (O2C) cycle, including order entry, revenue recognition, billing, and cash collections for all entities.
  • Act as the primary point of reference for all billing-related matters within the 15-entity perimeter, providing guidance and support to local finance teams.

c)       Data Analysis and Reporting:

  • Monitor and analyze billing data for each entity, identifying trends, discrepancies, and opportunities for process improvement and harmonization.
  • Prepare and present monthly and quarterly billing reports to global management, highlighting key performance indicators and areas for improvement across all entities.
  • Utilize data visualization tools to communicate results clearly and concisely.

d)      Policy Development and Compliance:

  • Develop and implement global billing policies, procedures, and best practices to ensure compliance with relevant local and international regulations.
  • Develop change plans and communications to support the implementation of new policies and procedures.
  • Assist in the development and implementation of billing system enhancements and process automation to support global operations.

e)      Team Development and Mentorship:

  • Train, mentor, and support local billing staff, promoting a culture of continuous learning and development within the global finance organization.
  • Develop training and communication plans to support team development and ensure understanding of billing processes.
We care about your well-being, so we offer:
  • Package consistent of: 45 days of paid leave, flexible working hours and 2 days of remote work, salary structured of fixed pay and bonus as well as many other benefits;
  • Friendly work environment in brand new building in Paris with innovative work space;
  • Working in a friendly atmosphere with great collegueas!

Preferred experience

2.      Required Skills:

a)       Excellent communication and interpersonal skills

b)       Analytical mindset

c)       Leadership and mentorship abilities

d)       Adaptability and problem-solving skills

e)       Change planning and visual communication skills

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