Business Support Intern (Fluent in both FR & EN)

Internship
Paris
Salary: Not specified
No remote work
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Back Market
Back Market

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The position

Job description

We’re here to help make tech reliable, affordable, and better than new. Back Market is the leading  global marketplace for refurbished devices, which help the planet by lowering  our collective environmental impact — to the tune of up to 92% less carbon emissions and 89% less water than brand new. Our mission is simple: to do more with what we already have.

From our Customer Care representatives to our software engineers, every individual at Back Market cuts the planet — and consumers — a break. 

Are you ready to join us?

The Seller Activation Team is the gateway for all new sellers on Back Market. The team is in charge of the onboarding of all sellers in the EU and UK. We provide the Sellers with a smooth onboarding experience. The objective of the team is to efficiently onboard and support a high number of new Sellers across Europe.

As a Business Support Intern, you will support the team in converting potential sellers from all European countries into certified Back Market sellers. You will provide new sellers with a seamless and positive onboarding experience, ensuring they meet the quality and minimum selling requirements. At the same time, you will work closely with multi-functional teams on projects to improve internal processes.

YOUR MISSION (IF YOU ACCEPT IT): 🥇

  • User onboarding, by providing them with professional written support via Salesforce (from seller sign-up through to activation day as a new Back Market seller) ;
  • Build strong relationships with your sellers to ensure a great start to their Seller journey ;
  • Work hand in hand with the Seller Activation Manager in monitoring and improving the Key Performance Indicators ;
  • Project management related to the continuous improvement and efficiency of the activation processes.
  • YOU ARE IN THE RIGHT PLACE IF: ⭐

  • Looking for a 6 months internship full-time (from July to December 2025)
  • You are currently enrolled in a M1 or M2 (or equivalent MsC, 4th year of BBA)
  • French and English are no-brainers (full professional proficiency). If you’re extra cool and speak more languages, bonus points for you!Looking for a full-time role (35H/week) in Paris, France
  • You ideally have a previous experience in a commercial position, if it was in the e-commerce sector it’s a plus
  • Tools : You are familiar with Office and in particular Excel to manipulate data. Previous experience with Salesforce is a big plus :)
  • You are well organized and communicate in a friendly and professional manner
  • You are a great team player, strong communicator and ‘get stuff done’
  • Your French school provides you an internship agreement for the required dates.
  • RECRUITMENT PROCESS: 📅

  • HR interview with a Talent Acquisition Specialist (via Zoom – 30 min)
  • Home assignment / technical test
  • Technical interview with the manager (via Zoom – 30 min)
  • Cultural fit interview with another team member (via Zoom – 30 min)
  • WHY SHOULD YOU JOIN US ? ✌🏼

    At Back Market, we’re committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives — it’s one of the reasons we’re such a high-scoring certified B Corp company (93.2).

    No matter your role and seniority level, you’ll enjoy impact-driven work with hands-on career development in an innovative, driven, and fast-paced environment — with benefits to match, like: 

    - A mission driven work environment where your day to day makes an impact on the planet. Seriously.

    - Hybrid work environment, with 2 remote days a week and 1 remote work week per quarter, plus 3 flex days. 

    - Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training. 

    At Back Market, we strive to create a workplace that embodies the world we’re trying to change. We’ve embedded our diversity, equity, and inclusion principles into our DNA — from dedicated staff to employee resource groups to our company values. 

    We know that the perfect background for a role doesn’t mean the perfect fit — we encourage you to apply for a role even if you think you may not have all the qualifications. 

    If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.

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