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Business Development Manager

Job summary
Permanent contract
Kuala Lumpur
Salary: Not specified
No remote work
Skills & expertise
Generated content
Sales strategies
Communication skills

CLASQUIN
CLASQUIN

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Questions and answers about the job

The position

Job description

PASSION, ENTREPRENEURSHIP, RELIABILITY, PROACTIVITY, ACCURACY

Are you passionate about the freight forwarding industry, with excellent relationship and real business skills?
Are you interested in working for a medium-sized international company, showing a clear strategy and double-digit growth for 20 years?

Do you feel in line with our Motto: The Clients, Profit & Fun Company?

Then join CLASQUIN as Business Development Manager!

MAIN MISSIONS

The Business Development Manager will be responsible to develop and growing new customers accounts.

RESPONSIBILITIES

  • Hunt and win new opportunities with a focus on small and medium size customers

  • Identify, qualify and initiate quality Freight Forwarding opportunities with new customers targeting logistics in-house companies, SME and large size companies with decent size of logistics activities.

  • Establish and maintain long term customer relationship

  • Support new business development and expansion of existing services within the CLASQUIN organization

  • Establish sales strategies, target lists, volume goals, etc. into appropriate market segments.

  • Report customer feedback to the Operations team and management, supporting resolutions as required.

  • Prepare quotes and RFQs, offer best solutions according to customer’s needs and in close collaboration with Operational team

  • Input and timely update of sales activities utilizing CRM system

  • Manage client activities including calls, sales presentations, sales pipeline, and sales solutions

  • Develop extensive market knowledge on key focus trades, carriers, routings, sailings, etc.

  • Monitor competition by gathering current marketplace information on pricing + products

  • Ensure compliance with the established QMS requirements

  • Support internal and external audits for ISO 9001 quality management system

  • Monitor the performance of quality objectives and Partake in management reviews


Preferred experience

SKILLS AND EXPERIENCE

  • Minimum 7+ years’ relevant experience in Sales in the Freight Forwarding industry with both Account Management and Development

  • 2-5 years’ experience in freight forwarding / logistics / transportation industry required

  • Proven sales track record in developing new business with existent client portfolio

  • Sound understanding and knowledge of Freight Forwarding industry; with Eastbound knowledge would be a plus

  • Demonstrated ability to synthesize customer requirements to develop innovative solutions

  • Being on French/German/Spanish/Italian/China trade lanes would be a plus

  • Excellent communication and interpersonal skills

  • Good command of written and spoken English

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