ACCOUNTABILITIES:

• Serve as the primary point of contact and trusted advisor for our global large accounts, understanding their unique business needs, challenges, and goals.
• Develop and execute account plans, strategies, and initiatives to expand our footprint within the assigned accounts and achieve revenue targets.
• Build and maintain strong relationships with key stakeholders at various levels of the client organization, including C-level executives, decision-makers, and influencers.
• Conduct regular business reviews and performance evaluations with clients, identifying areas for improvement, addressing concerns, and presenting innovative solutions.
• Collaborate closely with cross-functional teams, including pre-sales, sales, marketing, product development, and operations to ensure seamless service delivery and customer satisfaction.
• Identify new business opportunities within existing accounts and drive upsell and cross-sell initiatives to maximize account growth and revenue.
• Monitor market trends, competitors, and industry developments to identify potential risks and opportunities for our large accounts.
• Prepare and deliver compelling presentations, proposals, and business cases that show the value and benefits of our products/services to clients.
• Negotiate contract renewals, pricing, and terms in collaboration with the legal and finance teams, ensuring alignment with company policies and objectives.
• Track and report on account performance, sales activities, and revenue forecasts, providing accurate and timely reports to management.

EXPERIENCE, SKILLS AND KNOWLEDGE:

Experience:

• A minimum of 10 years of experience in the sale of services and/or complex solutions, over long cycles, to the Finance Departments of major international accounts.
• Knowledge of the B2B information universe is a prerequisite, with proven experience with major/enterprise accounts in industry and services as well as in the financial institutes sector.
• Knowledge of credit insurance and/or financing solutions
• Proven track record of success in global account management, preferably with large enterprise accounts.
• Experience in managing complex, long-term client relationships and delivering exceptional customer service.

Skills:

• Fluency in English; fluency in another language is an asset.
• A good network and a strong ability to develop relationships with large companies regardless of their sector.
• Excellent communication, presentation, and negotiation skills, with the ability to engage and influence key stakeholders.
• Strong business acumen and analytical skills, with the ability to interpret data, identify trends, and make strategic recommendations.
• Exceptional problem-solving skills and the ability to navigate complex organizations and decision-making processes.
• Self-motivated, results-oriented, and capable of working independently as well as collaboratively in a global team environment.
• Willingness to travel domestically and internationally as required by client engagements.

Education background:

• Higher education Degree level (business school or university).

IT skills:

• Proficiency in using CRM software, sales tools, and Microsoft Office Suite.