We’re looking for someone to join our Product Support team in our AMERICA region, helping our customers receive the necessary support for success.
Our Product Support engineers are not just tech-savvy problem solvers - they are also deeply empathetic and skilled in customer service. They contribute to improving our customer experience and evolving our product documentation, with a growing emphasis on leveraging chatbots and AI to streamline support.
In the past year, Contentsquare has welcomed Hotjar and Heap into the group. Primarily, your role will entail working within the Hotjar team, who specialize in serving small and mid-market customers. However, as our integration progresses, you may have the exciting opportunity to engage with customers and product lines across all three businesses.
What you’ll do:
What you’ll need to succeed:
What makes you stand out:
These companies are also recruiting for the position of “Customer Service”.