At Goodays, our favourite cocktail is a mix of talent, passion and ambition. We love the taste of entrepreneurship and possess a desire to make things happen.
Goodays (ex-Critizr)
Overview
Product Team
37%
CS Team
26%
Revenue Team
18%
G&A Team
18%
In numbers
Diversity
17 different nationalities
CS Team
Client Success is at the heart of everything we do! Our team of Engagement Managers, Adoption Digital Consultants, Retail Experts, Support Agents and Customer Success Managers are dedicated to ensuring that our customers have the best possible experience in their journey with Goodays and achieve their business goals.
“Je voulais rejoindre une start-up digitale, ambitieuse, qui soit à taille humaine et internationale. C’est l’impression que j’ai eue durant tous mes entretiens avec Goodays, et ça s’est confirmé par la suite !”
Tamara Voydeville, Senior Customer Success Manager
“Au niveau culturel, je trouve qu'elle est très collaborative, diverse et assez humaine.”
Amal Hamzi, Head of Customer Support
“On évolue dans une atmosphère très bienveillante. Nous sommes très flexibles en ce qui concerne le télétravail et nous avons également des occasions de venir au bureau lors de ce que nous appelons les "Magic Tuesdays"”
Audrey Guerdanian, Digital Adoption Consultant
Product Team
Our technology is used in 25 countries by over 150 of Europe's biggest companies, including Carrefour, Domino's, Credit Agricole, New Look, Leroy Merlin and Jules. We are present in more than 70,000 business locations and give the entire organisation, from C-suite to frontline, CX and insights teams the tools they need to bring value to the company and the customer.
“Nous avons quatre valeurs, mais celle qui résonne le plus en moi, c'est celle de la collaboration. Nous avons la chance d'avoir une organisation très horizontale, ce qui nous permet de collaborer quotidiennement avec toutes les équipes.”
Amayas Sadeg, Product Marketing Manager
Revenue Team
Our energetic teams target new logos and services for our customers and drive revenue growth for our company. Our cutting-edge product ensures customer satisfaction and nearly zero churns. The Sales teams working with Marketing, Product teams and Operations identify new opportunities and ensure that our customers are receiving the best possible value from our offerings.
“Mon onboarding chez Goodays se passe très bien. Si je devais lui attribuer une note NPS, je lui donnerais 99, car si je disais 100, je pense qu'on ne me croirait pas.”
Frédéric COURTIN, Senior Sales Executive