🚀 Mission

As Project manager for our key account customers, you are part of the Customer Success team : You handle project management for about ten major clients per year across multiple industries (carriers with several hundred drivers, shippers like Suez, Bouygues…)

🎯 Goal

• Ensure the deployment of complex projects from A to Z with client teams.

• Collaborate with Dashdoc’s sales, product, and technical teams to build the best product on the market.

• Stimulate development opportunities by understanding our clients’ needs and supporting them.

• Contribute to product improvement through client feedback.

• Contribute to the improvement of internal processes.

🌟 Benefits of the mission

Travel to client sites, a wide variety of topics and C-Level contacts. Discover multiple sectors, manage complex projects. Join a close-knit team within a rapidly growing company.

• Experience with key account companies : you are at least 3 year-experienced with key accounts in industry / saas company, as consultant or project manager. You are autonomous and proactive

• Customer oriented : sense of service and ability to understand the clients’ needs to propose efficient solutions

• Product and tech-oriented : attraction for complex saas products, ability to connect business need with product solution

• Excellent communication skills : interpersonal skills, ability to convince and influence internal and external stakeholders, prepare and present written presentations

• Organisation and analytics : excellent ability to analyse data and define KPIs, prioritising between several projects, follow closely an action plan

• On-site : availability for weekly travels on clients’ and prospects’ sites. Driving licence is mandatory

• Language : you are fluent in French and can work in English (written and spoken). Another language is a bonus.

• Bonus : you know the transportation, logistics or supply chain market

• Quick intro call (20 min) to get to know you and your career goals.

• Deep dive (1 hr): Chat about your experience and expertise

• Study case (1.5 hrs): Show your problem-solving skills.

• Final chat with our CEO: Let’s make sure with Benoit (our CEO) it’s the perfect fit!

The whole process should not take longer than 2-3 weeks.

At least one of these steps will take place at the office!