Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, and looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

About the Role

As a Regional Manager, you'll lead a team of Client Partner, City Managers and Account Manager and you will report to the Head of Regions, part of the Commercial team. The position is based in Marseille, and the region to be managed extends across the entire southern coast of France. You will develop the strategy to grow order volume and market share within your region, whilst managing the profitability of your department (you will manage both top and bottom line P&L targets). You will have up to 10 people within your team. Your role will be commercially focused, however you will work with teams including, operations, marketing and product to ensure local success across restaurant, customer and rider metrics. You'll maintain relationships with the top accounts within your region to ensure Deliveroo is continuing to help their businesses grow. The Regional Manager will oversee all markets of a dedicated region with a 360° view of the business with an end to end business understanding and strategic drive. The Regional Manager will need to deploy a hyper local strategy (locally grounded, with a “boots on the ground” approach).

What you’ll be doing

• Lead the strategy for markets within your region;
• Set your own local ambitions with bold timelines;
• Take decision and tradeoffs with the support from the Head of Regions
• Support your team (Client Partner, City Managers and Account Manager) to develop the operational plan for Deliveroo in your region;
• Set and achieve regional targets;
• Coordinating execution for your operational plans (you'll work with our rider operations, marketing teams, F&S, and other key stakeholders such as Key Accounts team, ODG…);
• Be the face of Deliveroo to top restaurant partners - establishing relationships with our top restaurants;
• Lead important negotiations for new restaurant partners within your region;
• Collaborate with our restaurant and rider operations teams to improve efficiency and improve customer outcomes;
• Work with your local marketing team to accelerate revenue growth.

What you’ll need to thrive

• 6+ years working in commercially focused roles
• Fluent in French and English is required
• Highly analytical
• Mix of both strategy and execution experience
• Comfortable handling negotiations with business owners or C-suite operators
• Relationship-building and communication skills whether face-to-face, through phone or email
• You will be in the field often, which will require travel (depending on the needs)
• Previous general management experience, or experience running your own business would be desirable

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, hybrid remote work, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgment when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. Deliveroo France was scored 98/100 on the Gender Equality Index 2024, demonstrating our commitment to diversity and equal opportunities. All you need is a passion for food and a desire to be part of one of the fastest growing companies in an exciting space.

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