Your team

Doctolib is on a mission to transform the access to healthcare and aims to ease health practitioner's everyday tasks. 

You will be part of The Global Technical Services team, which is the centre of Doctolib’s ecosystem. The team is present in several locations (France, Germany, Italy). More than 90 tech contributors are composing the team which combines Technical, Data and IT teams.

You can expect to work with both our Customer Services & Tech teams (Software Engineers, DevOps, Product Managers…) on a daily basis to transform our Tech assets into a service to our customers.

This is a permanent position.

Your mission

What can you expect as a Technical Services Engineer in Doctolib?

•  Manipulate medical data exported from various different sources into a format suitable for import into Doctolib
•  Explore and document procedures to export medical data from third
  -party software
•  Provide support for the installation of Doctolib products and the deployment of connection tools to third
  -party software
•  Provide product and technical expertise to clients and internal teams
•  Eventually evolve into a more support
  -oriented role

Your skills

You could be our next team mate if you: 

• Have a good spoken and written English
• Have fluent spoken and written German
• Have experience with tools like Excel to import, format, and manipulate data
• Have the ability to use advanced data manipulation techniques, such as regular expressions

Now, it would be fantastic if you: 

• Have an excellent attention to detail
• Have excellent self
  -learning skills
• Have a very strong solution
  -oriented and customer
  -first work approach
• Have relational database querying (SQL)
• Have experience in data manipulation, Windows administration, and script writing

What we offer

• A detailed and structured onboarding as part of our Doctolib Academy. 
• Perks and benefits include a public transport ticket, sponsored Urban Sports Club membership, lunch vouchers and more. 
• Company pension scheme
• 28 days of leave + 1 additional day for each year of service (up to. 30 days) 
• A stock options plan for every Doctoliber
• Comprehensive learning opportunities such as our Doctolib e
  -learning programme, Learning Days and other training (e.g. soft skill training, product training and more.)
• Team
  -events and an annual company
  -offsite
• A Mentor to guide and support you
• A fully flexible work policy, from remote to hybrid to an office
  -based mode 

About Doctolib

Founded in 2013, Doctolib is the e
-health leader in Europe. Doctolib improves the daily lives of more than 300,000 healthcare personnel thanks to innovative medical software. Doctolib also makes access to healthcare fast and equal: more than 60 million Europeans book their appointments and manage their health via Doctolib, in a secure way. 

In over 30 cities of France, Germany and Italy, more than 2,300 Doctolibers are dedicated to having a positive impact on the healthcare industry.At Doctolib, we don’t just accept diversity, we respect and celebrate it! We’re proudly committed to equal employment opportunities regardless of your gender, religion, age, sexual orientation, ethnicity, disability or place of origin. We take care of each other and are grateful for each Doctoliber’s contribution to our mission!