About Gladia

Founded in 2022 by Jean-Louis Queguiner (ex-OVHCloud) and Jonathan Soto (ex-MIT/Sigfox), Gladia builds best-in-class speech AI tools that empower businesses to deliver faster, more accurate, and innovative communication solutions worldwide.

Headquartered in vibrant tech hubs like Paris and New York City, Gladia is leading the charge in speech AI innovation. In under two years, we’ve grown exponentially, now serving over 150,000 users and 700 enterprise clients—including industry leaders like Attention, Circleback, Method Financial, and VEED.IO.

Our API supports advanced speech recognition and analysis in over 100 languages, setting a new standard for speed and accuracy across customer support solutions, voice agents, meeting assistants, and more.

Backed by world-class investors like Sequoia Capital, New Wave, and XAnge, we recently raised $16M in Series A funding—bringing our total funding to $20.3M. This investment powers our mission to build the ultimate AI audio infrastructure for leading platforms across the globe.

We are looking for a Senior Software Engineer who is driven by the challenge of developing tools that boost productivity and streamline development workflows. In this role, you will design, build, and maintain custom software tools to help our technical teams work more efficiently. You will collaborate closely with the production, the customer support engineering and sales teams to identify process gaps and build solutions that address them.

Role

• Tool Development and Maintenance: Create software tools to assist with coding, debugging, testing, and deployment.

• Automation: Develop scripts and systems to automate repetitive tasks and enhance productivity.

• Integration: Ensure seamless integration of tools with existing software systems and third-party platforms.

• Support and Training: Provide documentation and training to enable team members to use the tools effectively.

• Continuous Improvement: Update and enhance tools regularly to keep them effective and compatible with new software environments.

• Collaboration: Work closely with engineers, product managers, and other teams to identify needs and design customized solutions.

Daily Tasks and Projects

• Integrate and configure code quality and observability tools (e.g., GitGuardian, Sentry, SonarCloud, Debricked).

• Develop automation bots for support channels (e.g., Slack, Intercom, Discord).

• Connect internal and external APIs/webhooks for workflow automation.

• Manage CRM (Salesforce/HubSpot) integrations with billing systems (e.g., Hyperline) and other platforms (e.g., Stripe, Airtable).

• Build various tools to improve the experience of developers and sales teams.
  

Profile

• 3-5 years of experience in software engineering, focusing on development tools or automation ideally in a B2B SaAS.

• Proficiency in Python and TypeScript

• Familiarity with front-end technologies such as React, Angular, or Vue.js for instance

• Familiarity with Salesforce (CRM), HubSpot (inbound marketing) and database (Metabase or equivalent).

• Familiarity with build tools, version control (e.g., Git), and CI/CD platforms (e.g., Jenkins, GitLab CI/CD).

• Strong analytical skills and innovative thinking for process improvements.

• Ability to convey complex technical information clearly.

• Knowledge of UI/UX design for tool interfaces and familiarity with DevOps practices.

• Comfortable working remotely with occasional travel to meet the team.

• Enjoys problem-solving and working collaboratively.

What Gladia offers:

• The compensation offered is based on seniority and experience, and would typically range from €60K to €75K in base salary + BSPCEs.

• Full remote policy in France with team gathering in Paris every 1.5 months or work from our amazing offices & rooftop in the heart of Paris (Sentier)

• Lunch vouchers (approx. 200€/month)

• An allowance of 360 euros/year for your sports activities

• An allowance of 300 euros for the adaptation of your workstation

• A health insurance (100% coverage) and a pension contract with Alan Blue for you & your family

• Unlimited vacation policy

At Gladia, we thrive on creativity, collaboration, and a shared passion for pushing the boundaries. Our team is made up of brilliant AI minds, all working together to deliver solutions that make a real-world impact. Whether you're looking to solve complex challenges, innovate in a fast-paced environment, or be part of a global movement transforming communication, Gladia is the place for you