About Gladia

Gladia was founded in 2022 by Jean-Louis Quéguiner, former VP Research & Innovation @OVHcloud, with a specific mission: to help companies leverage cutting-edge AI and retrieve actionable insights from audio data.

We raised $16M in Series A from top investors (XAnge, Illuminate Financial, XTX Ventures etc.) to build the ultimate audio AI infrastructure for voice-first platform.

Our raison d’être is to empower any voice-first companies enabling them to easily integrate our transcription capabilities into their products, regardless of language, industry, or tech stack. Our API supports advanced speech recognition and analysis features in over 100 languages, with exceptional accuracy and speed. Typical use cases are center solutions, note-taking assistant and meeting recorder.

We firmly believe that real-time AI represents the next frontier, poised to transform a multitude of industries.

We are looking for a client-facing Software Engineer who is excited to transition from pure coding to a more business-oriented and impactful role. This role sits at the intersection of technical expertise and client interaction, helping Gladia win deals and deliver cutting-edge solutions for our customers.

Role

• Collaborate with the sales team to join calls with clients, understanding their complex technical problems and crafting tailored solutions.

• Dive deep into client stacks, understanding their architecture, APIs, and systems to provide integration guidance and recommend the best configurations.

• Occasionally, build and deliver monitoring dashboards to showcase results or improve client integrations.

• Assist clients with technical debugging or troubleshooting where required by reading and understanding code.

• Perform competitive benchmarking to keep Gladia ahead of the competition.

Profile

• Technical background: 2+ years as a Software Engineer, with hands-on coding experience in Python or TypeScript.

• Client-focused mindset: You’re excited to interact with customers and provide solutions to real-world problems.

• Strong technical problem-solving skills: Ability to read and debug code to understand client issues and recommend the best integration strategies.

• Business acumen: Comfort working in a sales-driven environment and helping close deals by showcasing the technical value of Gladia’s solutions.

• Passion for AI: An interest in speech-to-text, audio intelligence, or machine learning is a big plus.

• Excellent communication skills to explain technical concepts to non-technical stakeholders.

What Gladia offers:*

• Full remote policy with team gathering in Paris every 1.5 months or work from our amazing offices & rooftop in the heart of Paris (Sentier)

• Lunch vouchers (approx. 200€/month)

• An allowance of 360 euros/year for your sports activities

• An allowance of 300 euros for the adaptation of your workstation

• A health insurance (100% coverage) and a pension contract with Alan Blue for you & your family

• Unlimited vacation policy

*For France based employee