Operation Assistant

Job summary
Permanent contract
Paris
Salary: Not specified
No remote work
Experience: > 3 years
Skills & expertise
Generated content
Operation monitoring
Communication skills
Written and verbal communication
Excel
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Hermès
Hermès

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Questions and answers about the job

The position

Job description

Job Responsibilities: • Provide good and professional after sales service for store various customers • Handle all repairing case effectively. • Ensure fluent and smooth Communicate with Paris ASS team or operation team and sales team.  • Assist store to handle and follow up ASS case occurred at store. • Provide good quality and regular reports and analysis • Train sales team to improve the ASS knowledge and communication skill to improve service. • Support cashier work • Other OP tasks assigned
Requirements & Capabilities: • At least 2 years well traced working experience in customer service position, including luxury industry and hotel service background • Good sense of service • Good oral and written English • Good office software application ( word, excel PPT); • Good communication skills and a team player • Good organization skills, logical thinking • University graduate above

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