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Technical Account Manager

Job summary
Permanent contract
Levallois-Perret
Salary: Not specified
A few days at home
Skills & expertise
Generated content
Project management
Communication skills
Aws
Python

LiveRamp
LiveRamp

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The position

Job description

**About This Job

**Do you love working with incredibly smart people who inspire you to be better and work harder every day? Do you thrive in highly cross-functional roles that work across engineering, product, and sales? Are you excited to work with clients and use your technical skills to come up with real-world business solutions that drive substantial revenue? Consider joining us. This role will be based in Levallois Perret but we are looking for a Spanish Speaker.

**Responsibilities
**

  • Own and manage the onboarding process and technical setup for Spanish clients using LiveRamp products. Work closely with CSMs to support clients and solve technical challenges as they arise. Own the overall process and matching methodology with our clients and platform partners to maximise match rates of client data and ensure optimal revenue generation for LiveRamp.

  • Manage the technical relationship with clients to ensure smooth delivery of data, own issue resolution and technical training to ensure clients are getting maximum value from LiveRamp Connect.

  • Identify and support product improvements and new opportunities which enhance utilisation and adoption of Connect. Act as the project manager, as required, to help bring new products to market.

  • Act as a technical consultant externally and internally for Connect in France for our Spanish market, working with LiveRamp sales, product, and business development teams.

  • Project manage customer workflows in order to delight clients. Execute data processes, both custom and automated, for clients on a daily basis, bridging the gap between LiveRamp products and client use cases.

  • Contribute towards building a great Spanish business for LiveRamp.


Preferred experience

  • Intermediate computer science skills or the brains and brawn to learn. Comfort navigating GCP, AWS, BQ, Airflow and Python is a big plus.

  • Spanish, English and French is a plus

  • Experience or familiarity with project management processes (e.i Agile and Scrum) is preferable but not required.

  • Great communication skills internally and externally. Always answer emails and calls ASAP.

  • Type S(tartup) personality: smart, ethical, friendly, hard-working and proactive (no exceptions).


Recruitment process

3 interviews

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