Meero is seeking a talented and enthusiastic IT Desk & Office Coordinator to join our tech team. You will be responsible for providing company-wide technical support and finding the best solutions to employee requests.
Your expertise and your sense of service will enable you to play a crucial role in the missions we offer in our international, fast-paced and dynamic environment.

Key Responsibilities
You will be responsible for:
IT :

• Serve as the first point of contact for employees seeking technical assistance.
• Determine the best solution based on the issue and details provided by employees.
• Perform remote troubleshooting through diagnostic techniques.
• Keep a log of events and problems and their resolution.
• Follow and maintain processes such as onboarding, offboarding of employees.
• Prepare laptops for new employees with a wide range of Operating Systems.
• Promote and improve security guidelines for the company.
• Manage and support Google Workspace and Slack environments, including user account creation and administration.
• Suggest, investigate and deploy new tools to support our business.

Office : 

• Oversee the day-to-day management of premises (routine purchases, supply orders, organization and maintenance of workspace, etc.).
• Gather employees’ specific needs in terms of work environment and provideing adapted solutions.
• Manage relations and contracts with our various suppliers and service providers.

Profile

• Tech- savvy with working knowledge of office automation products and remote control
• Ability to diagnose and resolve basic technical issues
• Good understanding of computer systems, mobile devices, and other tech products
• Operating System knowledge: Windows, MacOS, Linux distributions
• Proficiency in English and French
• Excellent communication skills
• Customer-oriented and cool-tempered

Our Stack

• Google Workspace
• Slack
• MacOs, Windows, Linux

Hiring Process

• Interview with our Talent Acquisition Team
• Interview with your manager, our CTO
• Culture Fit : Meet the team!
• Welcome aboard!

Join us in revolutionizing visual content and be a part of a dynamic team at Meero!