Mirakl, leader et pionnier de l’économie de plateforme, propose aux entreprises une suite unique de solutions leur permettant de transformer significativement leur e-commerce afin d'accélérer de façon durable et rentable leur croissance.

Depuis 2012, Mirakl accompagne les entreprises B2C et B2B avec la technologie la plus avancée, sécurisée et évolutive leur permettant de digitaliser leur activité et d'élargir leur offre via la marketplace ou le dropship, faciliter la gestion des catalogues et des paiements de leurs fournisseurs pour plus d'efficacité, offrir une expérience d'achat personnalisée à leurs clients, et augmenter leurs profits grâce au retail media.

Mirakl est le partenaire de choix de plus de 400 entreprises leaders dans le monde, dont Airbus, Astore by AccorHotels, Decathlon, H&M, Sonepar et Toyota Material Handling.

Basée à Paris et à Boston, et avec des bureaux dans 7 pays, Mirakl est certifiée Great Place to Work.

About Us:
At Mirakl, we are dedicated to revolutionizing the way our users engage with our products through innovative training solutions. We are seeking a motivated and creative Training Specialist Intern to join our team and support our Training Manager in enhancing our video and e-learning content. This internship offers a unique opportunity to contribute to both internal and external enablement initiatives.

Key Responsibilities:

- Content Development: Collaborate with the Training Manager and technical documentation team to design and produce engaging video and e-learning content tailored to various learning needs.
- Tool Utilization: Utilize a range of multimedia tools and platforms to create high-quality educational videos and materials (Guidde, Mindsmith, Rise 360, Vimeo, Veed).
- Needs Assessment: Accompany and assist in identifying training requirements by engaging with internal teams and external users to understand their needs.
- Feedback Integration: Gather and analyze feedback from training sessions to continuously improve content and delivery methods. Work hand in hand with the documentation, Support, and Customer Success teams.
- Collaboration: Work closely with product experts, technical teams, and other stakeholders to ensure training content is accurate and up-to-date.
- Innovation: Explore and implement new technologies and methodologies to enhance the training experience (Dust, or more extensive AI solutions).
- Intelligent Learning Enhancements: Utilize advanced AI tools and technologies to automate content creation, personalize learning paths, and provide intelligent feedback mechanisms. Employ AI-driven analytics to track learner engagement and adapt training materials dynamically based on user interactions and performance data.

Skills and Competencies:

- Technical Proficiency: Familiarity with video editing software and multimedia tools (Veed, Rise, and others).
- Communication: Strong verbal and written communication skills to convey complex information clearly and effectively (English is a big plus: written and oral B2).
- Creativity: Ability to think outside the box and create engaging, informative content.
- Learning Agility: Eagerness to learn new tools and technologies and adapt to changing environments and audiences.
- Team Player: Excellent interpersonal skills and the ability to work collaboratively in a team-oriented environment.

Requirements:

- Currently pursuing a degree in Education, Communication, Media Production, or a related field.
- Experience in video production or multimedia content creation is a plus.
- Strong organizational skills and attention to detail.
- Ability to work independently and manage multiple projects simultaneously.
- Passion for education and a desire to contribute to user enablement.

What We Offer:

- Meaningful Experience: Empowering missions and a dynamic, stimulating work environment with passionate Mirakl Workers.
- French Unicorn: Be at the heart of a leading tech company.
- Intern Community: A real interns and apprentices community, our #miraklinterns.

Compensations & Benefits:

- Internship Grant: From 1200 to 1400€.
- Location: Paris.
- Commuter Benefits: 50% reimbursement of the monthly cost of public transportation.
- Sport & Wellness: Access to Gymlib with tens of thousands of different studios, gyms, and wellness offerings.
- Swile Card: Access to our Works Council.

Hiring Process:

1. Phone Screen: A first phone screen with one of our Talent Acquisition Specialists.
2. Manager Interview: A 45-minute Zoom interview with your future manager.
3. Colleague Interview: A 45-minute Zoom interview with a future colleague using the STAR methodology.

Welcome to Mirakl!


We welcome collaborators with diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a hyper-growth company at the heart of digital transformation for the world’s most forward-thinking organizations, we strongly encourage you to apply to any of our roles, even if you think you’re not an exact match.

Mirakl est engagée en faveur de la diversité, de l’égalité des chances et de l’inclusion. Nous célébrons nos différences car nous sommes convaincus que les qualités visibles et invisibles de chaque Mirakl Worker sont une source de force et d’innovation. Dans le cadre de cet engagement, nous étudions toutes les candidatures sans distinction de : genre, ethnicité, religion, orientation sexuelle, handicap, âge ou toute autre caractéristique protégée par la loi.