Mirakl

E-commerce, SaaS / Cloud Services

Paris, Barcelone, Bordeaux, Boston, London, München, New York, Sydney, Tokyo

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Life at Mirakl

Benefits and perks Process of recruitment Onboarding Events

Recruitment process

At Mirakl, our recruitment process is designed to offer a seamless and enriching experience. Each step is crafted to allow you to showcase your skills while discovering what makes us unique: our passionate teams, strong values, and innovative products that drive the transformation of e-commerce.

We are committed to giving you a clear vision of the role, its responsibilities, and its impact, while ensuring a respectful and structured approach at every stage.

STAR Method: A Structuring Tool

What is the STAR Method ?

At Mirakl, we use the STAR method to structure our interviews. This framework allows us to explore your past experiences precisely, while assessing how they reflect your skills and alignment with our values.

STAR, in 4 Steps:

Situation (S): Describe a context or challenge you encountered. Example: "During a project aimed at improving customer satisfaction, we identified a key issue through customer feedback."
Task (T): Explain your specific role and responsibilities. Example: "I was responsible for designing an improvement strategy in partnership with the product team."
Action (A): Share the concrete actions you took. Example: "I organized collaborative workshops, analyzed customer feedback, and developed an action plan."
Result (R): Present the results achieved through your efforts. Example: "This initiative resulted in a 20% increase in customer satisfaction within three months."

Why do we use the STAR method?

Because it ensures an evaluation that is precise, fair, and aligned with Mirakl's five key values:

Work Hard Together: Collaboration and team spirit.
Get Things Done: Effective problem solving.
Go Above & Beyond: Ambition, proactivity, and excellence.
Succeed Through Expertise: Expertise and knowledge sharing.
Satisfy & Empower Clients: Customer orientation and satisfaction.

With STAR, we highlight your skills while providing you with a clear framework to tell your experiences.

Presentation

About us

Mirakl is the leading provider of eCommerce software solutions. We offer a unique suite of solutions enabling businesses to significantly transform their e-commerce strategies, fostering sustainable and profitable growth.

Since 2012, Mirakl has been empowering B2C and B2B companies with cutting-edge, secure, and scalable technology to digitize their operations and expand their offerings through marketplace or dropship models. Our solutions simplify supplier catalog and payment management for enhanced efficiency and help businesses boost profitability with retail media.

Internally, we’re dedicated to cultivating an inclusive and collaborative environment where innovation thrives, and every employee feels empowered to contribute to our shared success.

Key Facts About Mirakl

Founded in 2012 and recognized as a member of the French Tech Next40.
Over 750 employees representing more than 40 nationalities worldwide.
Trusted by more than 450 B2C and B2B clients across 40+ countries, including Airbus, Astore by AccorHotels, Galeries Lafayette, Carrefour, Decathlon, Maisons du Monde, Leroy Merlin, H&M, and Sonepar.
Achieved a Series E funding round of $555 million, with a valuation exceeding $3.5 billion.
More than 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo.

Our Values & Behaviours

Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We take pride in the diversity of backgrounds, perspectives, and experiences that make our teams—and Mirakl as a whole—so unique and vibrant.

At Mirakl, we embrace 5 key values designed to shape how our teams collaborate, work independently, and interact effectively with one another.

💡 Work Hard Together: We believe in teamwork and collaboration as the foundation of our success.
🏆 Get Things Done: We prioritize action and results to deliver impactful outcomes.
🚀 Go Above & Beyond: We embrace challenges with ambition and always strive for excellence.
🎓 Succeed Through Expertise: Knowledge-sharing and continuous learning are in our DNA.
🤝 Satisfy & Empower Clients: We are committed to making our customers successful.

At Mirakl, we live these values every day through clear and concrete actions that guide how we work, grow, and connect with one another.

Good to know

⭐️ Tailored Onboarding: Kick off your Mirakl journey with a personalized and comprehensive integration program.
🏢 Inspiring Workspaces: Work in modern offices near Trocadéro in Paris or in the heart of Bordeaux.
🌟 Entrepreneurial Culture: Join a company that values agility, innovation, and big ideas.
🏋️‍♀️ Well-Being & Balance: Enjoy team breakfasts, yoga classes, fitness sessions, and social events to stay energized and connected.
🌍 Global Impact: Be part of a company trusted by over 450 clients in 40+ countries, including major brands like Airbus, Carrefour, Decathlon, H&M, and more.