2021
Création of Onepilot
Artificial Intelligence / Machine Learning, Corporate Support, SaaS / Cloud Services
Paris
Since launching in April 2021, the Onepilot team has continued to work relentlessly to expand in France and Europe. After 2 successful fund-raisings of 17,5 millions euros, the opening of 2 countries (England and Germany), more than 100 employees welcomed, hundreds of partnerships created, the acquisition of another customer service giant, the inauguration of new offices: Onepilot is giving itself the means to achieve its ambition.
Création of Onepilot
Annual revenue
Number of countries where we will be by the end of 2024
The number of tickets we have already answered
Agents native, nearshore and offshore
Record number of tickets processed by a single agent
Onepilot wants to reinvent outsourced customer service by making it human, local, qualitative and instantaneous. The next few months will be full of challenges and adventures: with new area openings, technological innovations, and the long-term goal of becoming the world's leading customer service outsourcing company. Each new recruit will have the opportunity to contribute their expertise and participate in the growth of Onepilot while developing their responsibilities and career. Through our 100% employee stock option policy, we aim to build a sustainable team, giving them the opportunity to be truly involved in the growth of the business, while giving individuals the chance to achieve their ambitions.
Onepilot is an ambitious company with a human and caring culture. We implement multiple initiatives to ensure the well-being and satisfaction of the Pilots: 1-1 discussions, monthly team satisfaction measurements, salary benefits, transparent career plans.
We have a preference for action. We do not ask other people to do things we are not willing to do.
We have great ambitious and mesurable results. We strive to get better, and to make a difference as a team.
We care for our team and our clients. We consider each opinion without bias or ego.
We love what we do. Our team, our mission and our product motivates us to improve every day.
We are curious, take initiatives and hold ourselves accountable for what we do.