Role - CRM Assistant

Contract - Internship 6 months

Salary - 1500 eur

Reporting to the WEEU CRM Manager in the Marketing team, the CRM Assistant will collaborate in the execution of the CRM campaigns together with the CRM specialists (France, Iberia). The CRM assistant will elaborate reports based on the results of the campaigns, benchmarks (both CRM and loyalty) and will support in the presentations of the CRM/Loyalty activities to other teams in the company. 

CRM ROADMAP 

•    Support in the production of email campaigns: prepare email templates in different languages, edit urls (product & landing pages, in coordination with the E-comm team), add disclaimers when relevant, create & check the proofs for each version of the campaign, execute the operational feedback and changes. 
•    Create scenarios in Bloomreach for standard campaigns and basic segmentations (Active Tiers, My Pandora)
•    Support in the graphic briefing process: handle the assets requests follow-up (if deadlines are not met, assets don’t work...) using the team’s shared brief presentation. 
•    Support the team in meetings presentations: Execution meetings, Project Pink, Global Monthly Calls, My Pandora, etc.

ANALYSIS AND REPORTING
•    Support the team in the weekly reporting: creation of the reporting template (PPT & Excel), including NLs mock-ups and planning for the upcoming week. Deep dive in the email performances providing highlights on most clicked blocks and products.
•    Monthly CRM Benchmark for France, Spain and Portugal, as well as specific ones on demand such as loyalty benchmark or deep dive on specific competitors when relevant
•    Collaborate on Project Pink results presentation.

COMMUNICATION FLOW
•    Regular contact with other local teams (Go-to-Market, Media, Ecommerce)

Recruitment Process

Once you apply, here’s what you can expect:

1. A response within two weeks of your application.
2. If your profile is shortlisted, an initial interview with one of our recruiters.
3. Followed by 3 to 4 technical interviews to assess your fit.
4. If you meet a recruiter but are not selected, you will receive constructive feedback within a week. We greatly value the effort and time invested in your application.

Did we get your attention?

We hope that you feel confident applying, however if you have more questions regarding the role, please contact:

Ksenia Thompson

Talent Acquisition Manager Western Europe

kstho@pandora.net

If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you!

We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com.

Profile description:

•    First previous professional experience in CRM 
•    Good Knowledge of digital landscape
•    Strong analytical skills and attention to details

•    Fluent French, professional English