Location - Algarve
The Regional Sales Manager will build high performing teams and strategically drive sales and profitability within our ‘Owned and Operated’ stores whilst retaining a customer-centric approach at all times. Global and local brand standards must be executed consistently, commercially and efficiently. The RSM will be responsible for building strong partnerships with key stakeholders in order to maximize the people, product & operational opportunities within the region.
Key Responsibilities for the RSM include:
People
- Lead, inspire and develop your people to build committed and high-performing Store Managers and teams. Adapt leadership and coaching styles to accommodate the varying experience levels across; people management & development, selling, stock and operational excellence and visual merchandising
- Promote an inclusive and diverse culture in line with the Pandora Brand Values
- Champion a positive and flexible work culture, promoting continuous improvement and effective change
- Develop and invest in talent to create a robust internal talent pipeline and succession plan
- Recruit A-Class talent into your teams
Performance and Standards
- Successfully drive sales performance to achieve sales targets and store KPIs for the nominated territory
- Coach and lead Store Managers and teams to maximise sales & profitability and to deliver high standards of operational execution
- Lead and deliver ‘best in class’ customer experience, brand initiatives and operational standards across all stores
- Excellent execution of global VM standards, influenced by global market expertise
Partnerships, Training and Communication
- Business partner closely with HR, Retail ops, Training and Merchandising in order to maximize potential in people, product and sales
- Partnering with the ‘Sales Training’ team to develop training programs to deliver business results
- Cultivate and maintain strong relationships with store teams
- Facilitate face-to-face training/workshops for store teams
- Ensure all Retail communications are shared timely and aligned with Group Communications standards
Process, Analysis and Administration
- Analysis of business performance, data and reporting to identify commercial opportunities, implement change and corrective actions where appropriate
- Understand industry standards and benchmarks and seek ideas to ensure Pandora is a market leader in service and operational standards
- Improve regional stock loss and accuracy
- Manage payroll in line with business expectations
- Provide product, customer and local market feedback to the wider business
Did we get your attention?
We hope that you feel confident applying, however if you have more questions regarding the role, please contact:
Luca Maselli
Talent Acquisition Team Iberia
lumas@pandora.net
If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you!
We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com.