About the role

The role is based in Luxembourg.

As an Operations Associate, you will be responsible for the smooth running and excellence of operations to support the creation of investment vehicles for our clients.

Your role will have two main focuses :

1 - Client relations:

You will assist, advise and respond to enquiries from investors and customers. This is a key aspect of the role as we deal with complex issues for demanding audiences. This requires a perfect command of administrative matters as well as a broader knowledge of accounting and legal issues.

You will help our customers (start-up founders or fund managers) to ensure a smooth onboarding and vehicle creation process and to support their investment related enquiries.

You will also interact with our customers’ customers, the investors investing in their opportunities, on their questions.

This is a broad scope of work, as we have, to date, investors from 60+ nationalities including several billionaires.

2 - Manage operational and administrative tasks :

You will be responsible for all administrative matters, from company creation and monitoring companies to KYC checks. This include:

• Legal incorporation of vehicles,

• Managing partnerships (e.g. banks, notaries, domiciliation services)

• Investor compliance checks

• Improving processes to carry out all of the above operations

Challenges

The key challenges you will face are :

• Fast timelines - we aim for less than a week from start to finish of an investment

• Challenging clients - you will be interact with top European investors and founders

• Large amount of documents

• Complex processes in a highly regulated environment

• Multiple stakeholders to manage (bank, investors, incorporation office, …)

About you

• Education: You have a Master’s degree from a business school or equivalent (a major on finance or operations is a plus),

• Experience: You have 1-3 years of experience in operation or in a customer relationship role with an appetite for operations and administrative issues. Experience in a legal tech company is a plus. Language: You are fluent in French and English.

• Interest: You have a genuine interest in angel investing and the world of venture capital.

• Entrepreneurial: You thrive in a fast-paced environment where you have a lot of responsibility. We are a seed-stage startup so you can help grow your role as you see fit.

• Ownership: You are a go-getter and a doer, no task is beneath you.

• Team spirit: You enjoy sharing and learning from others.

• Initiative and innovation: you don’t hesitate to question and propose new practices.

• Attention to detail: you are able to rigorously manage processes involving a large number of documents to collect and stakeholders to manage.

• Customer orientation: you enjoy solving customers’ problems.

Benefits

• Challenging work experience building and owning an ambitious product

• Quality-driven environment

• Awesome colleagues with high ambitions.

• Offices located in the heart of Luxembourg + remote-friendly environment. Frequent meetings with the team located in Paris.

Roundtable is committed to creating a diverse environment. All qualified applicants will receive consideration for employment irrespective of gender, origin, identity, background, and orientation.

We are aware there’s a long way to go with regard to diversity in our industry, which is why we encourage all applicants- and especially those listed above- to apply to our open positions.

• First interview with our CPO: Julien

• Interview with our Talent Acquisition Manager: Fanny

• Case Study

• Cultural Fit with a company member