The Business Process Expert (BPE) manages relationship with all related Business Units (BUs) in France for Finance Functions as the representative from Schneider Digital. The BPE ensures operational management for IT across France by managing the ecosystem of external vendors and internal teams.Your key responsibilities as a BPE for the assigned applications in your perimeter :
- For the assigned applications in your perimeter( SAP; other applications)
- Drive an effective and efficient support process in close collaboration with our vendors to the benefit of our business stakeholders
- Manage the IT demands in accordance with the overall IT Schneider Digital Strategy
- Participate in global projects across Region Europe. Ensure local involvement as well as local adoption of the solution
- Provide functional specification of smaller change request. Be the bridge btw Business and our partners/vendors.
- Establish good relation with Stakeholders and Key Users within own perimeter
Your main missions - Operations
- Ensure operational stability as well as operational efficiency across the support model
- Drive an effective support process
- Accountable for critical incidents management
- Manage operational and functional lifecycle of IT subject in a perspective of end to end business processes
- Enhancements
- Follow and manage local project or enhancement realization. Clarifies needs expressed by users, do a first validation of request (looks for alternative on standard solution, verify compatibility with core process and solution).
- Transforms the user request into a demand understandable by solution partner (i.e. functional specification)
- Follow up on quality and test of final solution both with vendor/solution and business partner
- Local and Global Projects
- Deliver local and global projects within the DevOps scope (Finance and Controlling)
- Prioritisation of projects and activities to fit Schneider Digital priorities, taking input from the various Zones
- Manage and challenge project demands from business, ensure they are driven forward either by use of suppliers or other Schneider Digital teams
- Work closely with global capabilities owners
- Follows up and understand new evolutions within perimeter to be promote re-use of functionality available, communicate on change information's
- Supplier management
- Be the contact person for supplier (DTC team) within FICO activities
- Stakeholder management
- Be an integral part of the business, establishes sound relationship to functional key users and other key stakeholders (e.g. senior management, site mgt.)
- Ensures that business needs are correctly taken into account by others teams/vendors, follow up realization, provide regular report on demand
- Setup regular Service Follow up meeting with Business
- Provide information about new evolutions/projects/enhancements
- Follow up action plan to address issues and business needs
- Application Management Ownership
- Secure and master application management and ownership including the technical debt reduction
- Assure data quality, knowledge of costs and L2 support.
- Maintain key documentation in our app repository. High level architecture diagram, link to documentation in central place, clear contact & escalation matrix & constant control for inflow of new application
Your profile Education :- Academic degree from a technical university, an MBA, or an engineer degree in information systems management
- Knowledge in financial processes (finance and controlling)
Job Related Experience :- Minimum 5 years of hands-on experience with SAP system in a fast-moving, highly-critical, enterprise application environment
- Significant experience and knowledge of systems design, test and implementation
- Experience and background in financial processes in a medium size/ large company
- Ability to describe/translate business requirements into IT requirements
- Understanding of transversal processes
Technical Skills :- Skills with SAP ECC and ideally S/4HANA
- Broad IT knowledge and experience
- Solid knowledge and understanding of ITIL best practice and can convert this into improvements for daily operations
- Coordination of resources, leading small teams
- Previous experience from similar industries is an advantage
Soft Skills :- Self-driven, operationally experienced Business Relationship Manager with a can-do attitude.
- Strong relationship builder - both internally in Schneider Digital and business as well as with external partners
- Excellent Communication skills, professional courtesy, keeps calm at stress levels
- Strong team player - collaborates well with others to solve problems and actively incorporates input from various sources
- Has experience working with others on a global basis
- Willingness to learn more about IT, technologies, SAP/ERP
- Challenge demands/requests
Language :- Fluent in French (written and verbal)
- Fluent in English (written and verbal) - coordinate with people in different countries (multi cultural)
Our offer includes attractive remuneration and goes well beyond.If you join Schneider Electric here is an idea of what we can offer you to have the best possible experience :
- A competitive salary, an individual bonus as well as profit-sharing and participation bonuses rewarding everyone's efforts
- A range of social benefits that make life easier : a work council with a large range of offers, healthcare insurance that meets all needs, generous savings and retirement plans, an advantageous shareholding program.
- Career development through training, internal mobility (local and international), skills sharing, etc.
- An integration path from your first day to give you the keys to success at Schneider Electric within a culture promoting diversity, professional development and inclusion
- A good work-life balance thanks to our teleworking policy (up to 48% of teleworking time, equipment included), parenting support and inter-company creche.
Life is on. Join us and grow your impact !Vous cherchez à créer de l'IMPACT dans votre carrière ?Lorsque vous envisagez de rejoindre une nouvelle équipe, la culture d'entreprise est essentielle. Chez Schneider Electric, nos valeurs et nos comportements sont le fondement de la création d'une culture d'entreprise qui contribue à la réussite de l'entreprise. Nous pensons que nos valeurs IMPACT - Inclusion, Maîtrise, Raison d'Etre, Action, Curiosité, Travail d'équipe - commencent avec nous.IMPACT est également une invitation à rejoindre une entreprise où vous pourrez contribuer à transformer l'ambition du développement durable en action, quelle que soit votre fonction dans l'entreprise. C'est un appel à associer votre carrière à l'ambition d'un monde plus résilient, plus efficace et plus durable.Nous recherchons des IMPACT Makers, des personnes exceptionnelles qui transforment les ambitions de développement durable en actions à l'intersection de l'automatisation, de l'électrification et de la digitalisation. Nous célébrons les IMPACT Makers et pensons que chacun a le potentiel d'en être un.Devenez un IMPACT Maker chez Schneider Electric - postulez dès aujourd'hui !36 milliards d'euros de chiffre d'affaires global+13% de croissance organique150 000+ employés dans plus de 100 pays#N° 1 du classement Global 100 des entreprises les plus durables au mondeVous devez soumettre une demande en ligne pour que votre profil soit pris en considération pour un poste chez nous. Ce poste sera visible jusqu'à ce qu'il soit pourvu.Schneider Electric aspire à être l'entreprise la plus inclusive et la plus solidaire au monde, en offrant des opportunités équitables à chacun, partout, et en veillant à ce que tous les employés se sentent valorisés et en sécurité pour donner le meilleur d'eux-mêmes. Nous pensons que nos différences nous rendent plus forts en tant qu'entreprise et en tant qu'individus. Nous nous engageons à promouvoir l'inclusion dans tout ce que nous faisons. Cet engagement s'étend à nos candidats, il est ancré dans nos pratiques de recrutement.Cliquez ici pour en savoir plus sur notre engagement en faveur de la diversité, de l'équité et de l'inclusion. Découvrez notre politique en matière de diversité, d'équité et d'inclusion.Chez Schneider Electric, nous respectons les normes les plus strictes en matière d'éthique et de conformité, et nous pensons que la confiance est une valeur fondamentale. Notre Charte de Confiance est notre Code de Conduite. Elle démontre notre engagement en matière d'éthique, de sécurité, de développement durable, de qualité et de cybersécurité. Elle sous-tend chaque aspect de notre activité ainsi que notre volonté de nous comporter de manière respectueuse et de bonne foi face à toutes nos parties prenantes. Découvrez notre charte de confiance ici.Schneider Electric est un employeur qui souscrit au principe de l'égalité des chances. Notre politique est de fournir des opportunités d'emploi et d'avancement égales dans les domaines du recrutement, de l'embauche, de la formation, de la mutation et de la promotion de toutes les personnes qualifiées, indépendamment de l'origine, de la religion, de la couleur, du sexe, du handicap, de l'ascendance, de l'âge, du statut militaire, de l'orientation sexuelle, de la situation matrimoniale ou de toute autre caractéristique ou comportement protégé par la loi.