The mission: 

Are you ready for an exciting role as a Digital Project Manager - Customer Success? 

Join our Consulting team, driving the success of client projects across the dynamic APAC region. With a core focus on project management, you'll partner with a skilled Customer Success Director, gaining insights to tailor strategies for your clients' objectives. 

Become their go-to expert in change management, communication, and employee engagement, while establishing a central role as the trusted advisor to clients.  

• Manage Enterprise accounts in the APAC region with a high-touch approach, providing extensive guidance and engagement with C-level executives and operational contacts. 

Onboarding  

• Plan the project launch schedule, and coordinate its execution, ensuring meticulous handling of complex implementation processes. 

• Coordinate relationships with various stakeholders (internal and external) and their governance throughout deployment. 

• Facilitate training sessions and workshops on the operational use of the platform. 

• Draft project progress reports, and provide regular feedback 

Business as usual 

• Provide strategic advice and conduct regular committees with clients (high-touch relationships, 1-to-1, 1-to-many). 

• Continuously analyze project data and KPIs, offering recommendations and coaching. 

• Analyze project results for each client and compile monthly project performance statistics, based on their KPIs.  

• Ensure the deployment of new features and expansions within enterprise accounts, including subsidiary onboarding initiatives. 

• Contribute to the implementation of cross-functional projects aimed at enhancing best practices and project management methodologies at Sociabble. 

• Draft project progress reports, share recommendations, and provide feedback. 

Our perks:

🚀 Join an international Scale Up SaaS that’s certified as a Great Place to Work and as a “Best Workplace” for 2023. 

📈 Explore your new role with personalized and comprehensive onboarding, followed by workshops, Friday trainings, and year-round training sessions! 

💎 Enjoy benefits designed for your well-being at work: healthcare support, paid leaves and sick days.  

📅 Find your perfect balance with hybrid and flexible work (#LI-Hybrid), all while reuniting with your team in our beautiful office in Bombay each Thursdays. 

🔥 Connect with your colleagues through numerous events: afterworks, team buildings, town halls, and our renowned Global Week! 

🌍 Choose a committed company: partnership with Tree Nation, where each Sociabble employee plants trees to offset their CO2 emissions. 

☀️ Embody our values: kindness, ambition, humility. At Sociabble, we are "Bootstrappers". 

Recruitment Process: 

• Call (45 minutes) - Lousia, Talent Acquisition  

• Written test (1h30)  

• Interview (1 hour) - Elliot, Chief Customer Officer 

• Interview (45 minutes) - Krusha, Director and Regional Head, Asia 

• Simulation interview (1 hour) - Vaibhavi, CSM & Elliot  

• Reference check  

Important information before applying:  

• Permanent Position 

• Based in Mumbai 

All your information will be kept confidential according to EEO guidelines. 

The ideal profile  

Essential affinity & Knowledges to apply: 

• Proficiency in new technologies, SAAS, and digital transformation.  

• Adept in internal communication, social networks, and community management. 

Before applying, please ensure you possess essential expertise in the following critical areas: 

• Minimum of 4 years in a related position 

• Efficiently manage multiple projects simultaneously (adhering to planning standards, Gantt charts, etc.). 

• Proven track record with enterprise-level clients, demonstrating strong interpersonal skills in engaging with C-level executives and diverse stakeholders (HR Directors, Communication Directors, etc.) 

• Your professional background includes hands-on experience in multiple regions, such as APAC, EMEA, US, etc. You are fully bilingual in English, as this language is integral to both client interactions and daily internal communication.  

• Having excellent organizational skills with a sharp attention to detail, being proactive, and rigorous. 

The perfect match? 

You will thrive at Sociabble if …  

• You have a strong taste for new technologies, the world of SaaS and digital transformation, and wish to practice in a constantly evolving environment.  

• You are looking for a job with strong responsibility coupled with freedom of initiative and would like to get involved in an ambitious project.  

• You wish to participate in an adventure and grow with an ambitious and benevolent team with globally recognized companies to ensure their satisfaction on their projects.  

• You like international, transparent environments where everyone can learn and be heard.  

Our perks:

🚀 Join an international Scale Up SaaS that’s certified as a Great Place to Work and as a “Best Workplace” for 2023. 

📈 Explore your new role with personalized and comprehensive onboarding, followed by workshops, Friday trainings, and year-round training sessions! 

💎 Enjoy benefits designed for your well-being at work: healthcare support, paid leaves and sick days.  

📅 Find your perfect balance with hybrid and flexible work (#LI-Hybrid), all while reuniting with your team in our beautiful office in Bombay each Thursdays. 

🔥 Connect with your colleagues through numerous events: afterworks, team buildings, town halls, and our renowned Global Week! 

🌍 Choose a committed company: partnership with Tree Nation, where each Sociabble employee plants trees to offset their CO2 emissions. 

☀️ Embody our values: kindness, ambition, humility. At Sociabble, we are "Bootstrappers". 

Recruitment Process: 

• Call (45 minutes) - Lousia, Talent Acquisition  

• Written test (1h30)  

• Interview (1 hour) - Elliot, Chief Customer Officer 

• Interview (45 minutes) - Krusha, Director and Regional Head, Asia 

• Simulation interview (1 hour) - Vaibhavi, CSM & Elliot  

• Reference check  

Important information before applying:  

• Permanent Position 

• Based in Mumbai 

All your information will be kept confidential according to EEO guidelines.