Senior Customer Success Manager (CSM) - Italian Market
- Full-Time
- Paris, Madrid, Barcelona
- A few days at home
Started in France in 2016, Mytraffic mission is to empower commerce professionals with the best location analytics and insights to be smarter every day and design the best experiences in physical locations.
We already serve more than 400 customers in many different sectors (Retail, Real Estate, Consulting Companies, Cities…) all over Europe to help them expand their businesses, analyze or predict performances of investments, understand their customers’ habits, benchmark their results with competition… Mytraffic is a hyper growing scale up (+110%/year) supported by 30 Millions € Series B fundraising round with Axa Venture Partners, Alven and Kernel Investissements in November 2022 to finance its European expansion.
In January 2024, Mytraffic announced the strategic acquisition of the Spanish start up Geoblink, becoming Europe's premier location intelligence platform.
Ways to Behave are :
Wake Up Hungry 😋 : either you run the day or it runs you
Learn From our Customers 🤩 : We’re all in the customer service department - and rightfully obsessed by constantly listening to our customers' pains, needs and expectations.
Test Fast, learn fast 🏃♀️ : We act with purpose and efficiency : trying to have a positive impact is highly valued.
Better Done Than Perfect 💪 : We are a group of self-motivated intrapreneurs which means that we are both thinkers and doers : but we have no time for overthinking!
Elevate each other 🧗🏻♀️ : We rise by lifting others. That’s called having influence
Reach For The Moon 🌝 : Success is not given, it’s earned. We value people who have the courage to pursue their ideas and dreams
Ils recherchent des collaborateurs qui croient en l'avenir de la data, qui partagent leur ambition et surtout qui sont avides de continuer à grandir tout en faisant évoluer Mytraffic.
Ils recrutent régulièrement en Sales, Account Management, CSM, Growth, Product et Tech.
Offices in the heart of Paris (WeWork, 9th arrondissement)
25 days' paid vacation + 12 days' RTT
Up to 2 days remote per week + 2 full weeks/year
Alan health insurance, Moka Care to look after your mental health, and Gymlib for sports and wellness activities
Swile lunch card: 50% reimbursed
Onboarding upon your arrival and training to get you up and running quickly