For almost 10 years, papernest has successfully assisted over 1.5 million users in alleviating one of life's most tedious tasks: contract management. Our innovative solution empowers customers to seamlessly move, manage, and switch their contracts, all within a unified platform, and best of all, for free. Our services are available across France, Spain and Italy (for the time being !)

In an ever-changing world, we take confident steps, guided by the continuous development of our self-sustaining business model. Our success story is woven around an innovative B2B2C model, forged through strategic partnerships with major players in real estate and banking.

We are dedicated to fostering an exciting and vibrant work environment because that's what brings out the best in us. We believe that business needs to be disruptive and ambitious in order to thrive.

However we're not limited to just being good at business. We are also committed to our social responsibility as we strive to actively contribute to the community we belong to, minimize our environmental impact, and aim to foster a culture of social engagement and consciousness among our co-workers.

At the heart of our philosophy is the commitment to long-term success over short-term convenience. We highly value the contributions of each of our 800+ employees, providing them with ample opportunities for growth and the development of invaluable skills.

As the Engineering Manager of the Customer Operations team, you will be the technical responsible for one of the most essential parts of the papernest stack: making our value proposition a reality by building partner integrations, internal softwares for our call centers, and tools to manage subscriptions for our millions of customers in our today’ (France, Spain, Italy), and tomorrow’s markets.

You’ll manage a 6-persons team including frontend, backend, Salesforce developers & administrator and tech leads. You’ll report to the Head of Engineering and closely collaborate with other Engineering Managers to improve the processes, manage the cross-team projects and implement the KPIs.

Your missions

Your profile

Nice to have

What we offer

By joining papernest you will benefit from a package composed of:

... and you will be part of a working environment which is :

Hiring process

If this is your challenge, don't miss it! We look forward to meeting you, no matter your gender, race, age, religion, disability, or sexual orientation. Our selection processes and workplace are inclusive and adapted for everyone.

Ladies, we strongly encourage you to apply! Even if you feel that you do not meet all the criteria mentioned in this offer, please note that they are only indicative. Your application will be considered with great interest. Parity and diversity are an asset for our teams!