CAST

With over than 100 people, the Cast Imaging team is the largest team at CAST which operates between our R&D labs in France and in India. The team is organized in several squads :

Product team : Their role is to gather strategic decisions from management, customer feedback. They study the market to define the product roadmap. The team define priorities, push specifications to the development teams and deliver new features to customers by supporting them.

Analyzers: They develop code and framework analyzers. These analyzers perform automatic code review and extract mapping information from applications.

UI/UX: The team is in charge of managing and improving the dashboard and the GUI, the team is mostly based in Bangalore, India.

and finally the Console team which manages the code onboarding platform in charge of deploying and analyzing applications.

The CAST Highlight team is in charge of the development and maintenance of the CAST Highlight Cloud/Saas product line (code quality analysis, Open Source risk detection, Cloud migration assistance, etc.).

The team is composed of a dozen people and is mainly based in Toulouse and Paris. The team is characterized by its Startup spirit and its agile operation, it is composed of several developers and a product manager.

The Support team is characterized by a "follow the sun" organization, the members are geographically located between France, India and the United States, it is composed of 19 people in total operating 24 hours a day.

The team's role is to provide CAST's international customers with support for CAST products: from initiation to incident resolution. The technical support engineers analyze customer needs, follow up corrections of bugs, track customer patches, and propose workaround solutions

The team is fully integrated into the Product Business Unit (R&D) and interacts daily with the other teams working on the product: product managers, software developers and testers

Solutions Architect and Solutions Design work hand-in-hand with vertical business leaders to introduce the CAST tech to the marketplace. The team help prospective, existing customers and partners understand the potentiel of our unique technology, develop creative solutions tailored to their need to solve their business challenges, and problem-solve any potential technical roadblocks.

They are in charge in Delivering product demonstrations at various phases of the sales cycle. This includes showcasing product functionality, architecture, and value delivered and impact to their business.

And finally, Services handoff to the Solution Delivery responsable of the implementation. They gather feedback throughout the entire project from the field and collaborate with Product Management team in order to make an impact on the product roadmap.

The Solution Designers are deployed according to the geographical area of the sales (Europe, North America, China & India) and despite their close relationship with the Product team (R&D), they are part of the Operations BU.

The Solution Delivery and Customer Success team supports and advises our customers and partners on the deployment, use and value maximization of CAST products.

This department is comprised of a number of functions that are responsible for the smooth implementation of our products :

• The Professional Services team intervenes from the sales stage in order to define with the customer the modalities of implementation of our software within the customer, the training and the use of our products from an operational and user point of view.

• Customer Success also intervenes as soon as the sale is initiated and throughout the life cycle of the customer or partner. This team is in charge of facilitating the onboarding of the customer and advising them on how to use our products in order to get maximum value from them.

• Finally, the Managed Services team, located in India, is in charge of operating our products on behalf of our customers and partners in full or partial outsourcing mode.

The Solution Delivery team is divided according to the geographical area of sales, they are 90 consultants operating in 3 teams (Europe, North America and Asia). They are also part of the Operations BU.