Contentsquare
Contentsquare

People Operations Manager France

Permanent contract
Paris
Salary: Not specified
A few days at home
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Contentsquare
Contentsquare

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Questions and answers about the job

The position

Job description

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone that cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

We are a global leader in the experience analytics space, having secured $1.4 billion in funding and expanded to 15 offices worldwide. We’re here to stay—and we’re looking for team members that can help us further our growth.

Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

Important note: be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.

About the job

Reporting to the Global People Operations Director, as a People Operations Manager, you will lead an ambitious and engaged team in France of People Operations Specialists, work on creating an amazing employee experience and rigorous operations across a core set of systems and processes. 

What you’ll do

  • Lead, coach and develop a team of People Operations Specialists
  • Be a subject matter expert on all France wide HR related topics, across the employee lifecycle, supporting the team with knowledge on French HR legislation 
  • Ensure up-to-date documentation of system functions, processes, and capabilities in collaboration with the People Operations and People Tech Director
  • Ensure clearly documented, compliant processes across the employee lifecycle, also supporting with benefits, immigration/mobility, onboarding & offboarding operations, HRIS/HCM
  • Proactively surface and solve complex and cross-functional issues before they create challenges for employees and managers, in collaboration with People Business Partners and other People team colleagues
  • Build strong stakeholder relationships, through partnering with other People team leaders as well as key cross-functional partners such as Payroll, Financial Planning & Analysis and IT
  • Use your strong Excel skills to support analysis of employee data as required to meet the needs of the business and to support the upskilling of other team members 
  • Support in shaping the strategy for critical business initiatives such as People helpdesk and support infrastructure, self-service, automation and international expansion
  • Drive a culture of continuous process improvement and ensure process design and implementation of technology-enabled processes that drive efficiency for the People team
  • Ensure strong governance and structure within our processes to ensure compliance with all data protection legislation 
  • Lead all internal audits from an HR perspective
  • Ensure the employment infrastructure has zero compliance issues, including drafting and approval of all employee policies and procedures as well as compliance trainings, in collaboration with the Legal and Compensation and Benefits teams.
  • Fluent French and English 
  • Experience managing People Operations in a global environment, with at least one proven experience as a People Manager
  • Expert knowledge and experience of HR standards, laws and processes. Specific experience of French HR legislation is required. 
  • Ability to work in a growing and changing environment, where you can refine and improve processes and tools
  • Program/project management skills
  • Collaborative and team-oriented approach 
  • Some experience using Workday or another HRIS/HCM would be an advantage but is not mandatory as you could learn on the job. 

    • Why you should join Contentsquare

    We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

    Here are a few we want to highlight:

    - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year

    - Work flexibility: hybrid and remote work policies

    - Generous paid time-off policy (every location is different)

    - Immediate eligibility for birthing and non-birthing parental leave

    - Wellbeing and Home Office allowances

    - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work

    - Every full-time employee receives stock options, allowing them to share in the company’s success

    - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts

    - And more benefits tailored to each country

    Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

    Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

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